Don't want to tread on my colleagues toes but if the board falls faulty within 30 days (DOA) period you're entitled to a refund or a replacement and should be given the option. IF it's what you want ask for it.
Yeah, I've just had a message from Alex now saying the state of the RMA has been changed to refund once it's sent back and assessed. I've just been a bit of a sourpuss today and was worrying for no reason as I'm let down by Asus.
To be clear (as I said in the message) thanks for keeping the customer service great here at OcUK.