ASUS Rampage IV Black Edition: The Ultimate LGA2011 Motherboard
- Thread starter Kaapstad
- Start date
I wouldnt ask on here, i would phone them and ask where you are in the queue and your chance of getting one before xmas. You will get a better answer on the phone as they will have the stats infront of them.
Andrew - could you clear up the situation please as there is obviously a lot of confusion judging by the last few posts.
My order: 24th Sept - according to your first quote I have been allocated a board in the first shipment you had in - was that correct or not ?
If correct - is my board still one of the two not sent out from the warehouse (As i have still not had a shipping email) and could you get them sent ?
If you had incorrect info - when actually do you now expect my order from 24th Sept to be sent to me ?
Sorry to ask you these questions but the position is more confusing now than before and as you have said a few times, your customer service people do not have the full info so can only confirm you have no stock showing and are in a queue so there seems little point in ringing them.
Thanks
My order: 24th Sept - according to your first quote I have been allocated a board in the first shipment you had in - was that correct or not ?
If correct - is my board still one of the two not sent out from the warehouse (As i have still not had a shipping email) and could you get them sent ?
If you had incorrect info - when actually do you now expect my order from 24th Sept to be sent to me ?
Sorry to ask you these questions but the position is more confusing now than before and as you have said a few times, your customer service people do not have the full info so can only confirm you have no stock showing and are in a queue so there seems little point in ringing them.
Thanks
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I hope there was a misunderstanding about it but judging by the info the CS guys have now (they have a list now of ordered boards in date order), they were pretty adamant that there were five boards that came in and I'm ninth in the order queue with a order date of the 2nd October so there and three people before me in the queue that are also waiting for a board.
Tbh this does make some sense as when I ordered mine I paid for next day delivery so even if they came in late on Wednesday they should have shipped by yesterday whether they are busy or not, that's why I phoned them in the first place to get them to ship it based on what delivery I paid for only to be told there wasn't a board allocated in stock to me and then the lengthy discussion about my position in the queue.
Tbh this does make some sense as when I ordered mine I paid for next day delivery so even if they came in late on Wednesday they should have shipped by yesterday whether they are busy or not, that's why I phoned them in the first place to get them to ship it based on what delivery I paid for only to be told there wasn't a board allocated in stock to me and then the lengthy discussion about my position in the queue.
One more tbh I wouldn't mind if a mistake were made and I was in the second batch of boards but the second shipment that was expected clearly didn't arrive and they are uncertain at this point when it will arrive (but reading between the lines it could be after Christmas now before the next batch arrives)
Associate
Yeah atleast now I know what position in the que I am and its not as bad as I thought I may still not get it by Christmas tho
Man of Honour
It is a thing of beauty....
Associate
All gone quiet on the OcUk front I see.....
Have you asked in the customer service forums?
Do any of those ship to the UK?
It's disgusting.
Absolutely disgusting. I realy wish there were either some alternatives that matched my build. I could use an RIVE normal, but it seems to be only a tad cheaper, and by the time i've paid for a solid sound card, ends up more expensive. Handing money over to Asus from now on will sting....
Sigh.
Soldato
They where showing stock at ocuk's sister company as of last night.
Now sold out.
Now sold out.
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I have now - but I was really hoping for a reply from Andrew here as he seemed to have solid info on my order earlier in the week - which at the time looked positive.
Associate
If you find out what number you are in the list could you post it so I can work out how far from you I am im number 17
That's what surprises me the US Canada and Australia have already had far more than the trickle we are getting in the Uk/Europe it's almost as though Asus have made the decision to concentrate on those markets only and forget about Europe.
Unfortunately not. By the time the customs service get done with it you end up paying 20% import tax anyway, making it way too expensive to import yourself unless you have someone that can send it to you listed as a 50 pound item.
There are, however, companies that will do that for you in the US (proxy shipping) if you really really want to do that. It is still in stock in both US and CA as of now for what it's worth, as depressing as that is.
I know mine was ninth for the 2nd Oct so for the 24th Sept is going to be six to eight in the queue, so if they get five in the next batch mint and me should hopefully get one, however the question is when is the next batch turning up as this could be the problem.
Tbh as Andrew has not been on to dispute it, I think it was just a mistake and they are waiting to get more stock now before fulfilling more orders.