Hiya's,
Well just got back from OCUK
Seems my replacement monitor is AU-M240UW01 V0 so it's the FP241W BenQ
![Smile :) :)](/styles/default/xenforo/vbSmilies/Normal/smile.gif)
(Nice
![Smile :) :)](/styles/default/xenforo/vbSmilies/Normal/smile.gif)
) Ohh and a quick check shows No pixels damaged
Over the years i've spent a small fortune on pc's and sundries and 99.9% was spent at OCUK
Had only 2 rma issues since about 1996 (but i drive there as it's pretty local so no posting and waiting) One was a few months back and that was some Ram and yesterday a damaged Monitor, Not bad ehh for around 12yrs of upgrades for me and everyone else i send there
![Smile :) :)](/styles/default/xenforo/vbSmilies/Normal/smile.gif)
(and you may not believe this but out of everyone i send there i'm the only one that had a problem well 2 really)
Both occasions a straight swap with no hastle
And also on both occasions obviously the products were at fault from manufacturer which obviously is nothing to do with OCUK
I am glad to keep spending not only my monies but friends/neighbours/relatives/clients at this place because in this day and age THEY DO Have The BEST Customer Care i've come across especially in the competative world of pc's and accessories where lets face it a some companies take your money and seem to want to fob you off at the slightest sniff of a problem
I for one hope the guys/gals there continue to lead and show other retailers that customers are not there to just hand over their hard-earned and be ignored when a small problem arrises
Bravo again OCUK
What more can i say (no more i hear you whisper lol) a great company to deal with
All The Best
Have Fun
Ciao
Def