Hi guys.
Got my screen back 2 hours ago, been playing with it since.....gotta say I'm not impressed at all. What the hell have they done to my screen...........they made it even better trollolololol
Sorry about that, just couldn't resist. Before coming on here wanted to give it a fair few hours before posting. You know how some folk blab out straight away how amazeballs it is without really having a bit longer than a knee jerk response, didn't want to be that person.
Ok so my findings, yes without doubt the new firmware has improved the IQ beyond question. When I received the screen back, all the settings had been reset by factory, my eyes nearly bled with 100% brightness, 100% contrast etc etc. Dialled back in the settings I had before the screen left, did some browsing around on the computer, folders, photos etc noticed a difference for sure. Then hit the internet to look at the supposed text improvement, which I can confirm. Text definitely looks nicer on V2 firmware I guarantee.
Obviously still not running Freesync so can't comment on gaming improvements running Freesync yet, but something does look different to me. I can't quite put my finger on it to be honest, I never used blur reduction before as I always said my screen looks better in motion with it off than on, but even with blur reduction off, this motion looks cleaner. Sorry for being non technical about it, just saying what my eye is picking up, a calibration tool would be brill to see the difference, I'm sure it would show a lot of change.
Another interesting thing. I had a few specs of dirt on the panel itself, nothing major, just very small, left them on purpose. Well, they are not there now, and also on the back of the panel I had an LED strip placed along the back with a colour defuser heavily taped over the LEDS to change the light colour and the brightness. I like having light beyond my screen lighting up my wall, it takes the strain off my eyes when gaming, well those tape marks had also gone. Now, whether or not the things have been changed or just cleaned I do not know, but they've certainly cared for my panel one way or the other.
Can definitely say beyond any doubt the screen is an improvement for sure on V2, I don't think it's placebo, it just looks different to my eye. If your contemplating having this done, definitely do it. From start to finish the whole customer service from BenQ, Repairtech, DPD has been absolutely top notch, marvellous and how we all should be treated in fairness.
10/10