BMW and M Power Owners

I bought mine from Sytner, and use them as they are the only nearby BMW garage.

I had a couple of issues once I bought the car, and had a slightly disappointing experience with the salesperson. Once the sale was completed without my service book being recovered (despite it being an AUC), I struggled to get any timely response. Once i escalated to the business manager within 2 hours got 2 calls, one from the business manager and one from his used cars manager apologising and offering solutions which included getting his courtesy car for the day (I also asked them to take a look at an issue), and changing the inner roof for free despite it being a cosmetic issue not covered by warranty.

it took them a few months to finally find the issue and sort it out, but that was because it wasn’t happening every time and to be fair they did change most engine components so can’t complaint overall.
 
I bought my previous car from Cooper, and have used them again for this replacement.
I recently had issues with the paintwork bubbling on all x4 alloys on my old car - once I was stern with them over the 3 year warranty & the fact that they had never been kerbed, they agreed to refurb them all at no cost.
Did not matter anyway in the end, as I decided on a new car, which I bought from them anyway :-)
 
Jez said:
Worth mentioning this to be fair to them, my first main agent experience in some time.
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I'm the process of drafting a letter, with the final straw being them putting over 100 miles onto my car to drive it to and from a supposed local bodyshop, who did a terrible job twice necessitating 3 trips there.
 
Unfortunately the issue here is that each of these dealer groups are independent businesses. Some of them are excellent, some less so. Yet everyone just lumps them all in as being the same. It's the same with most other brands too.
 
panthro said:
I've bought several cars from BMW main dealers and have never had a good experience. Cooper and Sytner being the case in point. Sytner have got to be the worst company I have ever dealt with and after recent dealings I'm never using them again.
Does anyone have good experiences with dealers and if so, which ones? I'm planning an X3M or possibly an M3 Touring in the next couple of years but can't deal with Cooper or Sytner, who are unfortunately local to me in a 30 ish mile radius.
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Only used Bedford, but they were good when I bought my M5. That was near 10 years ago now though.

panthro said:
It's more the after sales and servicing side of things.
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Oh, if it's this then I've found Sytner Coventry to be the only decent BMW service centre.
 
Just put an order in for a M135 (3 month wait unfortunately), 4th car bought from Stratstone and never had an issue with them, lady was actually a joy to deal with, no pushy sales, asked if we wanted any of the extras which we only really wanted the Mineral Grey paint so she was happy to put that through.

We've never had any issue with the service department either, they've done exactly what was agreed and never tried anything on cannot praise them enough and only went there after a really really bad experience with a Fiat dealership local to us
 
Maundie said:
which we only really wanted the Mineral Grey paint so she was happy to put that through
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What's the point in ordering a new one if you didn't want a single extra : confused:

You could have driven a delivery mileage one off the forecourt immediately if you didn't have specific requirements?
 
highog said:
aah still deliberating over an M2C m340i or M4C.. have no kids and only commute to work 6/7 times a month...M2C?
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I'd rather get the m340i than the m2c or m4c tbh.
The m2c is based on a chassis coming up to 10 years and the m4c is similarly old.
Interior of the new 3 series is hands down an improvement as well.
S55 vs b58? Probably b58 unless tracking the car or tuning? Realistically both are more than sufficient for daily driving
 
I never really understand the point of old 2 litre diesel BMWs. You buy them for low running costs but then cancel the savings out by running an old BMW. What's the point? Either accept that old BMWs cost money and are not bargain motoring and get a nice inline six or buy something else imo. It's not like the E90 was particularly brilliant in 320d form anyway.

There won't be many post 2011 cars as the E91 went out of production in mid 2012.
 
[TW]Fox said:
I never really understand the point of old 2 litre diesel BMWs. You buy them for low running costs but then cancel the savings out by running an old BMW. What's the point?
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Same reason they're purchased new I expect, just by a different demographic.
 
What are the big costs associated with those cars then? I'm factoring in servicing, but are they generally just unreliable?

FWIW, what's attracting me to the car is 'on paper' running costs comparable to, say an Octavia (low tax, good MPG), but better handling and style.
 
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