BMW and M Power Owners

It's not, it's just that it isn't designed for that purpose.

But it depends what car he has, he hasn't said - if it's a plug in hybrid or a full electric then it works differently and should allow defrosting and heating.
What's it actually useful for? Summer day to get the hot air out?

I never use it, seems pointless
 
BMW followed Mercedes and disabled remote start for defrosting. I guess it was to rule out folk leaving cars idling on the highway without a driver (illegal).

JLR didn't give AF and you can happily remote start a petrol car; the driver is trusted to do it in a legal way.
 
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