BT Infinity & FTTx Discussion

BT Infinity installed :D It took only half an hour to do, much faster than I thought it would!

Before:
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After:
2010126584.png


Cheeky engineer also "tested" the speed by going on BBC iplayer to see the highlights of yesterday's matches :rolleyes:.

EDIT: Speeds are going up and down. Is it 10 days until the speeds settle? Dropped to 5mb so far :o.
 
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Peoples stability issues may not be a fault of BT.

It could be the quality of the connection between your house and the cabinet.


..err, it's BT's responsibility to maintain the 'final mile' of wire between the cabinet and house to an acceptable level.

If people are having problems because of this weak link in the chain, they should install new phone line.

Of course, getting the ******s to admit there's a problem is another thing entirely.
 
bt's pricing is just plain confusing, so i'll just wait til jan when we can upgrade out contract to infinity rather than trying to get my dad to do it now
 
BT infinity has just become available in my area but i'm not sure it will work in my current set up having read about the install process. Currently the main phone socket is in the hallway near the front door i'm running an extension cable from that under the hall way carpet then running along the skirting board up the stairs to a socket in my room.

I've read the home hub can only be connected to the master socket and that the 2nd router can be extended 30ft by ethernet cable but the bt engineer won't run it under carpet. Basically I'd like the homehub installed in my room so i can connect my PC directly to it.

Any help gratefully received, sorry for waffling
 
How does this compare to what you guys pay?

My last bill came too:

total including VAT: £60.39

1. You can pay BT line rental one year in advance for £129 - this is £10.75/month, rather than the £14.60 you are currently paying.

2. Not sure why you seem to be paying to rent a phone from BT. Its a lot cheaper to cancel that and buy your own phone instead. BT may not even ask for your current phone back.

3. Are you sure you make enough international/mobile calls to benefit from paying from:

Friends and Family Mobile
Friends and Family International

I'm not convinced - you might find it cheaper to use something like 18185 for these calls instead.
 
Well, halfway through the month and BT have neither changed my availability date nor enabled it yet. Anyone elses changed that had a date for the end of this month?

I know the dates are just placeholders but someone must have been enabled just recently.
 
Had infinity installed yesterday, they were to call after 1pm, they didn't, they arrived 10am.
Installed to the main phone socket just inside the front door, had my wife sign the forms and left.
Great speed, unfortunately not remotely what I was hoping for.
Now none of the internal sockets in the house work, they terminated the master socket right inside the door, not where it was previously in the office room of the house.
Which is where I would have asked them to place it had I been home.
Rather disappointing indeed.
 
Which is where I would have asked them to place it had I been home.

Lesson learnt, don't leave your wife alone to deal with the install ;) You could call up and ask them to move the master socket, but that will require another engineer visit and will probably cost quite a bit.



Finally, after 3 days of my download profile being set to a low 4mb, speeds are back to normal this morning with higher upload speeds:

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This settling period still lasts for another 6 days though :(.
 
FAO Rroff

So, I've had Infinity for a bit over 2 weeks now, and it's been 'ok'. I think I posted in here earlier about routing, and I think I've managed to come to the same conclusion that Rroff came to almost a year ago.

So, on Be, I got 5-6ms first hop and 6-7ms to bbc.co.uk. On Infinity, I get 5-6ms first hop, and 17-21ms to BBC.

So I eventually figured out that I'm being routed via Sheffield. From London. So my traffic in south-west London goes to Sheffield, then to London, then out onto the wider internet.

I guess I was expecting better from the national telco - if Telstra were doing something so utterly backwards in Australia (where I'm from, but been here 5 years) there'd be a massive outcry on whirlpool.net.au.

Thread here:

http://community.bt.com/t5/BT-Infinity/BT-routing-and-latency-issues/td-p/542091

Of note in that thread is that flamey, who is in Essex, gets 7ms to the bbc and appears to have a fairly sensible route... :(
 
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