BT Infinity & FTTx Discussion

@Rossi

Didn't know you had a server room. :D Anyhoo, I had a quick look at that switch; it's a managed switch and supports QoS. You may want to check the QoS settings to see if it's been enabled, along with any MTU settings.
 
parityboy said:
@ROSSI

Didn't know you had a server room. :D Anyhoo, I had a quick look at that switch; it's a managed switch and supports QoS. You may want to check the QoS settings to see if it's been enabled, along with any MTU settings.
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Ah right wasnt actually aware of that, will check that out next week when I'm in! Didnt know it was a managed switch!
 
Bt are going to do nothing about my case, 2mbs is fine under BT's SLA as the average speed is over 12mb, so in short they are saying that my connection is working normal at peak times when it's completely unusable.

I have received my DEAD LOCK letter and now need to take it further with offcom/ombudsman (Will be done Monday morning)

Bt claim the local network (Swadlincote & Burton 01283) is running within "scope" and nothing is wrong and it's me, despite the massive growing thread on BT's forums with people in the same area all whining about poor speeds.

I have got an Interview with the local paper, they are interested in the story and evidence I have, as Burton has had a long standing issue with is poor broadband and phone services, they will love to have a dig at BT's no1 "Infinity" product.

So after 7 weeks of crap, BT have told me to GTFO.
 
Locky said:
Bt are going to do nothing about my case, 2mbs is fine under BT's SLA as the average speed is over 12mb, so in short they are saying that my connection is working normal at peak times when it's completely unusable.

I have received my DEAD LOCK letter and now need to take it further with offcom/ombudsman (Will be done Monday morning)

Bt claim the local network (Swadlincote & Burton 01283) is running within "scope" and nothing is wrong and it's me, despite the massive growing thread on BT's forums with people in the same area all whining about poor speeds.

I have got an Interview with the local paper, they are interested in the story and evidence I have, as Burton has had a long standing issue with is poor broadband and phone services, they will love to have a dig at BT's no1 "Infinity" product.

So after 7 weeks of crap, BT have told me to GTFO.
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I noticed that Sky were on the BBC News this week because their FTTC have, funnily enough, hit major contention in places.

Remember, you get what you pay for. The brilliant deal is brilliant for a reason, and unfortunately everyone else thinks it's a brilliant deal too. As long as your internet is vaguely working, they couldn't give a crap if you're hitting your 80mbps or not whilst laughing all the way to the bank. Why bother upgrading the network? People will still flock to sign up. 99% of the population don't read forums to know they're signing up for rubbish.
 
lozzd said:
I noticed that Sky were on the BBC News this week because their FTTC have, funnily enough, hit major contention in places.

Remember, you get what you pay for. The brilliant deal is brilliant for a reason, and unfortunately everyone else thinks it's a brilliant deal too. As long as your internet is vaguely working, they couldn't give a crap if you're hitting your 80mbps or not whilst laughing all the way to the bank. Why bother upgrading the network? People will still flock to sign up. 99% of the population don't read forums to know they're signing up for rubbish.
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I expected to be better than sub BB speeds at peak times.
 
That does suck Locky. Looks like BT have really just stuck two fingers up to you and told you to deal with it. :(

Though this is why i said i'd never go with BT. I remember Spenty going on about how I'm paying too much with ADSL24 back in June, well this is why. I've been burned by BT in the past. As it is i have had zero issues and my speed has never dropped so far. I always get the speed i'm paying for.

I just hope you get it sorted mate, and while your at it make sure that paper gets to hear just how badly you're issues have been dealt with. :)
 
Locky said:
Bt are going to do nothing about my case, 2mbs is fine under BT's SLA as the average speed is over 12mb, so in short they are saying that my connection is working normal at peak times when it's completely unusable.

I have received my DEAD LOCK letter and now need to take it further with offcom/ombudsman (Will be done Monday morning)

Bt claim the local network (Swadlincote & Burton 01283) is running within "scope" and nothing is wrong and it's me, despite the massive growing thread on BT's forums with people in the same area all whining about poor speeds.

I have got an Interview with the local paper, they are interested in the story and evidence I have, as Burton has had a long standing issue with is poor broadband and phone services, they will love to have a dig at BT's no1 "Infinity" product.

So after 7 weeks of crap, BT have told me to GTFO.
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Surely the packet loss is unacceptable? Did you mention it to them and show proof?
 
im having problems connecting to certains sites

e.g. bbc.co.uk home page but the rest of the bbc is fine
fifa ultimate team web page slow and timing out all time
lots of lag in fifa games on ps3

Any ideas chaps?
 
No - bbc homepage is very slow (often times out) the rest of the bbc is fine e.g. news weather etc....

how do i sort routing issues out ive just spoke to a lady in india and she was as helpful as a choc fireguard :)

Tracert



Tracing route to bbc.co.uk [212.58.241.131] over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms BThomehub.home [192.168.1.254]

2 6 ms 6 ms 6 ms 217.32.144.68

3 12 ms 37 ms 32 ms 217.32.144.94

4 12 ms 12 ms 12 ms 213.120.181.34

5 11 ms 11 ms 12 ms 217.41.169.63

6 12 ms 11 ms 12 ms 217.41.169.107

7 11 ms 11 ms 11 ms 109.159.251.115

8 20 ms 25 ms 20 ms core2-te0-12-0-6.ilford.ukcore.bt.net [109.159.2 51.7]

9 19 ms 19 ms 19 ms peer2-xe3-0-1.telehouse.ukcore.bt.net [109.159.2 54.235]

10 33 ms 55 ms 17 ms 194.74.65.42

11 * * * Request timed out.

12 20 ms 18 ms 19 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46]

13 21 ms 21 ms 21 ms 132.185.255.60

14 17 ms 17 ms 18 ms 212.58.241.131

Trace complete.
 
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Just a quick post to say how happy I am with Sky Fibre optic broadband. It is absolutely PERFECT.

I pay £20 a month for completely unlimited 40mbit/s down and 10mbit/s up. When downloading, my speeds are NEVER lower than 4.4MB/s and my upload speeds are consistently 8mbit/s, and if I do the QOS mod that shoots up to 9.5mbit/s - at the cost of connection usability when uploading.

The speeds are INCREDIBLY stable - A few weeks ago a certain website allowed it's members just to download whatever they wanted with no consequence to their ratio and as such my connection was solidly downloading at 4.5MB/s for around 3 days. Never once did it drop below 4.3MB/s. No peak times BS, No FUP, Just awesome.

As an aside, I work for a BTW provisioned ISP - and take it from me. LLU Makes a massive difference. BT have to deal with a lot more than most LLU ISP's since they're the incumbent and as such their routing equipment is rather...old - whereas a company like O2 or Sky have much larger pockets and THROW money at their networks. Sky have thrown so much money into Easynet to keep up with demand it's insane.

[EDIT] Post is here as the title is asking for discussion of FTTx which this is, but if it's in the wrong place, please just delete it.[/EDIT]
 
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kn100 said:
As an aside, I work for a BTW provisioned ISP - and take it from me. LLU Makes a massive difference. BT have to deal with a lot more than most LLU ISP's since they're the incumbent and as such their routing equipment is rather...old - whereas a company like O2 or Sky have much larger pockets and THROW money at their networks. Sky have thrown so much money into Easynet to keep up with demand it's insane.
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Except they don't, contention hits in certain areas, their customers complain, and it ends up on national BBC News http://www.bbc.co.uk/news/technology-21164871
 
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