Have you got a picture of the modem set-up?
I'm confused as to whether the cable (fibre one) from the outside of the house comes in and directly plugs into the modem or it goes to a master socket phone box, then into the modem.
The external fibre comes from the wall box fitted on the outside of the house directly into the modem. There was a separate option to have fibre run into the master and then into the modem (or something to that effect) but I wasn't fussed about linking the internal wiring for the phones, I'll just plug a handset into the modem.
Ill post a photo later if I can.
Great News! You can get superfast fibre optic BT Infinity
58.3Mb*
Download speed
20Mb*
Upload speed
Be interesting to see what speeds you end up with Marky, those estimates are almost exactly the same as mine. BT are just laying cables now for my cab so hopefully i don't have to wait too much longer.
I had a slight niggle last night, but it's fine now.
any ideas what they are up to?
Ask them.