BT Infinity & FTTx Discussion

complaint to your local MP and council

Might not help, Edinburgh just got forced into spending most their money on WiFi instead of FTTx by the stinky EU. Areas that were planned and already had work done now abandoned for the time being, some others are going ahead regardless but still.
 
*sigh*

My cabinet has now been pushed back to 31 March 2014 - an hour ago it was 30 June 2013, and OR told me it was planned to be available by the end of May 2013! The fibre cabinet is there, it has cables run between it and the PCP.

What exactly is the point in siting a cabinet, connecting it up and then leaving it for a YEAR?

My mums cab was supposed to be there mid 2012, it's been pushed back with the exchange until now where her cab has dissapeared from having any mention of FTTC on the adslchecker.

My exchange is sitting done but apparently I'm on an e0 line like the rest of estate, surrounded by people who can get fibre. My sisters house has the same problem.

BT kinda sucks but apparently the .GOV has paid out less than 10 of the £500m that's been promised.
 
complaint to your local MP and council

I am in this situation, the exchange is upgraded but the cab isn't being upgraded because its not "worth" openreach time.

I have already complained to my council and MP and have had some wonderful letters back from the local MP stating that my area is a "grey area" and they are not aware.

I am awaiting some reply back but so far I have been waiting 3 months and its not going to change.

Whats even more funny is this is a brand new housing estate with people moving in all the time, but of course its not worth the investment for BT.


sigh, one thing I don't understand is that when they upgraded this exchange in the village why didnt they just upgrade all the cabs anyway ready for the future? backwards or what!

in the mean time I'm stuck with poor BB yet my village council are promoting the area as being "fully fiber enabled" makes my blood boil.!
 
I know the feeling. BT Openreach will not installing FTTC box to my area because that stupid non-FTTC box is fitted to the owner property house's wall. See picture below:



instead, BT use other area by the roadside here which it not connected to my property at all. See picture below:



BT Openreach engineer told me that any FTTC have to be installation by the roadside, not by the property's house wall.
 
I think these cabinet blackspots are a real issue that needs addressing i.e. areas with an upgraded exchange but cabs not done. In streets like mine where there is no viable alternative (no cable, no ADSL2+, no 4G etc) I could even envisage a time where it could start to negatively impact on property values as more and more 'normal' people want decent internet connections and thus would dismiss properties that can't provide it in favour of others in the area that do.

(As an aside I think the fact the exchange is FTTC enabled may actually be a bad thing for me in the sense that it probably reduces the likelihood of it getting a 21CN (ADSL2+) upgrade.)
 
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Hmm

2806694300.png


Never had speeds that good (upload usually maxed out at 17Mbit/s), VDSL modem seemed to restart itself earlier and ever since been maxing out (BT push remote firmware updates?) - speeds always used to be spikey above 70Mbit now its a constant 74-75mbit as if being hard capped.
 
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Not changed anything at all, IP profile, etc. haven't changed either (I'm only ~450ft cable length from the cabinet so pretty much always on the max profile) but the quality of data transmission is suddenly a lot cleaner and upload speeds higher than anything I've managed previously.
 
Does anyone know if the BT engineer is able to move a master socket during an infinity install?

I basically want all extensions turning off and the master moving from where it is now to another socket. Can this be done without rerouting the external house cabling / additional costs ontop of the infinity install?
 
Does anyone know if the BT engineer is able to move a master socket during an infinity install?

I basically want all extensions turning off and the master moving from where it is now to another socket. Can this be done without rerouting the external house cabling / additional costs ontop of the infinity install?

From my experience depends on the engineer - some are only infinity engineers and not trained/certified to do telephony work, some will insist on it being put through on a seperate job, others seem more obliging.
 
From my experience depends on the engineer - some are only infinity engineers and not trained/certified to do telephony work, some will insist on it being put through on a seperate job, others seem more obliging.

Hmm ok thanks, I will give the ISP a call and try and find out the options.

Just on the off chance, this isn't already a master socket is it? it looks 'busier' that I expected, guess the previous owner could have already moved it.
 
I know the feeling. BT Openreach will not installing FTTC box to my area because that stupid non-FTTC box is fitted to the owner property house's wall. See picture below:



instead, BT use other area by the roadside here which it not connected to my property at all. See picture below:



BT Openreach engineer told me that any FTTC have to be installation by the roadside, not by the property's house wall.

They have did it here, they seem to be telling porkies

IMG_20130304_162708.jpg
 
That's just a standard socket.

And an old one at that! The master socket is the first one after the line enters your property. Normally there is a small connector box where the external cable is terminated and internal cable comes out which then goes to the master socket although sometimes the external cable is terminated in a socket in which case that is your master. If the socket in the picture is your master socket the engineer will change it for an NTE5 to bring it up to standards (and also because the service specific face plate won't fit on that backbox!)

The letter you got about your package explains that the engineer can run a data extension (up to 30m) away from the master socket to where you want it. 30m sounds like a lot but remember you're looking at 5m just to go round a doorway.
 
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And an old one at that! The master socket is the first one after the line enters your property. Normally there is a small connector box where the external cable is terminated and internal cable comes out which then goes to the master socket although sometimes the external cable is terminated in a socket in which case that is your master. If the socket in the picture is your master socket the engineer will change it for an NTE5 to bring it up to standards (and also because the service specific face plate won't fit on that backbox!)

The letter you got about your package explains that the engineer can run a data extension (up to 30m) away from the master socket to where you want it. 30m sounds like a lot but remember you're looking at 5m just to go round a doorway.

Thanks :) is there any attenuation/sync reduction to be worried about if you use the 'data extension kit'?
 
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