BT Infinity & FTTx Discussion
- Thread starter michellez
- Start date
Can someone have a look at these stats and tell me if anything stands out I have barely been getting above 20meg and 3-4 meg upload also my ping went from 16ms to 30ms early Saturday morning
Here are the stats
Status: Showtime
Retrain Reason: 0
Max: Upstream rate = 29439 Kbps, Downstream rate = 79020 Kbps
Path: 0, Upstream rate = 9995 Kbps, Downstream rate = 39998 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode
Trellis: U:smileysurprised:N /D:smileysurprised:N
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 17.9 19.2
Attn(dB): 0.0 0.0
Pwr(dBm): 11.9 5.2
VDSL2 framing
Path 0
B: 239 235
M: 1 1
T: 64 7
R: 0 16
S: 0.1909 0.7508
L: 10055 2717
D: 1 1
I: 240 255
N: 240 255
Counters
Path 0
OHF: 16159402 1354060
OHFErr: 77 0
RS: 0 2040495
RSCorr: 0 0
RSUnCorr: 0 0
Path 0
HEC: 49 0
OCD: 0 0
LCD: 0 0
Total Cells: 3801932056 0
Data Cells: 247444982 0
Drop Cells: 0
Bit Errors: 0 0
ES: 72 0
SES: 0 0
UAS: 22 22
AS: 49565
Path 0
INP: 0.00 0.00
PER: 3.05 11.82
delay: 0.00 0.00
OR: 65.46 152.21
Bitswap: 13 0
Here are the stats
Status: Showtime
Retrain Reason: 0
Max: Upstream rate = 29439 Kbps, Downstream rate = 79020 Kbps
Path: 0, Upstream rate = 9995 Kbps, Downstream rate = 39998 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode
Trellis: U:smileysurprised:N /D:smileysurprised:N
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 17.9 19.2
Attn(dB): 0.0 0.0
Pwr(dBm): 11.9 5.2
VDSL2 framing
Path 0
B: 239 235
M: 1 1
T: 64 7
R: 0 16
S: 0.1909 0.7508
L: 10055 2717
D: 1 1
I: 240 255
N: 240 255
Counters
Path 0
OHF: 16159402 1354060
OHFErr: 77 0
RS: 0 2040495
RSCorr: 0 0
RSUnCorr: 0 0
Path 0
HEC: 49 0
OCD: 0 0
LCD: 0 0
Total Cells: 3801932056 0
Data Cells: 247444982 0
Drop Cells: 0
Bit Errors: 0 0
ES: 72 0
SES: 0 0
UAS: 22 22
AS: 49565
Path 0
INP: 0.00 0.00
PER: 3.05 11.82
delay: 0.00 0.00
OR: 65.46 152.21
Bitswap: 13 0
im stll only getting
and im on there higher teer unlimited one
Are you far from the cab?
What is the speed estimate?
I went from this...
to this
Just waiting for a long flat ethernet cable to turn up so I can go back to wired, might push it up a tiny bit more.
Everything is just lightning fast though, it's interesting finding out how much work stuff etc is limited by the other end now lol.
to this
Just waiting for a long flat ethernet cable to turn up so I can go back to wired, might push it up a tiny bit more.
Everything is just lightning fast though, it's interesting finding out how much work stuff etc is limited by the other end now lol.
Man of Honour
End of September approaches (quoted date) and still nothing. I have a feeling that we wont see it before 2014.
Permabanned
- Joined
- 13 Nov 2006
- Posts
- 5,798
The September dates are just quarterly place holders anyway. The dates they give you via email seem reasonably accurate though.
Associate
Mine was a September date and went live 3 days ago ordered infinity slow adsl2 via bt. Be was much better
I went from this...
to this
Just waiting for a long flat ethernet cable to turn up so I can go back to wired, might push it up a tiny bit more.
Everything is just lightning fast though, it's interesting finding out how much work stuff etc is limited by the other end now lol.
and now with ethernet!
shocked by the difference tbh!
Soldato
Zen just announced some new phone + fibre products:
http://www.zen.co.uk/business/broadband/fibre-optic-broadband/fibre-and-phone-packages.aspx
Anyone who has used Zen will know their support is absolutely brilliant and staff generally are very helpful.
£25/month for unlimited download 76/19 FTTC is pretty good, and you don't need to sell your soul to Sky or BT!
http://www.zen.co.uk/business/broadband/fibre-optic-broadband/fibre-and-phone-packages.aspx
Anyone who has used Zen will know their support is absolutely brilliant and staff generally are very helpful.
£25/month for unlimited download 76/19 FTTC is pretty good, and you don't need to sell your soul to Sky or BT!
Very nice. I wonder if they'll update the Home packages.
EDIT: Home packages @ http://www.zen.co.uk/home-office/broadband/fibre-optic-broadband/fibre-and-phone-packages.aspx
Last edited:
Associate
I have just had my fibre installed.
Before:
After:
At this point in time I am the only one installed on my fibre cabinet.
Before:
After:
At this point in time I am the only one installed on my fibre cabinet.
Soldato
I don't know what happens to my line. I used to get 75 down. Over the last few months its maxed out to 68...
Permabanned
Associate
I've had a nightmare of time with BT since I signed up in February.
The service is fine. I can't fault it, but the billing, and customer service is horrendous!
It's almost impossible to speak to an english person when you ring up.
When I took out BT Infinity Option 2 (76mb down 19mb up) I was supposed to pay £26 for the broadband, and £15.45 Line rental. Which was fine. I had no problems with the price.
After a couple of months I realise that I wasn't being billed every month, like a normal ISP/TV/Phone company would do, but I was being billed quarterly. This didn't really bother me, as I was still being charge monthly.
The problems started when I noticed I was only being charged £17.50 a month, instead of £41.45. When I enquired about it on the phone, I was told I had received a £5 discount on my Broadband for the first 3 months. Ok.... That still doesn't explain why I was being charged £17.50 and not £36.45. To this day, I have not received a straight answer as to why I was charged £17.50 for the first 3 months.
Whats worse, is that, whatever has happened to my bill, has resulted in extra charges being carried forward to the next bill, in which I have now to pay £59.50 per month, until these extra charges are paid off.
The best result I have gotten from them, is to cancel my direct debit, switch me onto a monthly bill (instead of quarterly) and pay off the current bill manually. Then when my first monthly bill is due, I can setup a new direct debit, and things should, in theory, start working normally from there, and I can finally start paying the £41.50 that was advertised when I took the contract out.
Advice to anyone taking a contract out with BT: Request a monthly bill before they setup your contract, and make sure they charge you the correct amount per month.
The service is fine. I can't fault it, but the billing, and customer service is horrendous!
It's almost impossible to speak to an english person when you ring up.
When I took out BT Infinity Option 2 (76mb down 19mb up) I was supposed to pay £26 for the broadband, and £15.45 Line rental. Which was fine. I had no problems with the price.
After a couple of months I realise that I wasn't being billed every month, like a normal ISP/TV/Phone company would do, but I was being billed quarterly. This didn't really bother me, as I was still being charge monthly.
The problems started when I noticed I was only being charged £17.50 a month, instead of £41.45. When I enquired about it on the phone, I was told I had received a £5 discount on my Broadband for the first 3 months. Ok.... That still doesn't explain why I was being charged £17.50 and not £36.45. To this day, I have not received a straight answer as to why I was charged £17.50 for the first 3 months.
Whats worse, is that, whatever has happened to my bill, has resulted in extra charges being carried forward to the next bill, in which I have now to pay £59.50 per month, until these extra charges are paid off.
The best result I have gotten from them, is to cancel my direct debit, switch me onto a monthly bill (instead of quarterly) and pay off the current bill manually. Then when my first monthly bill is due, I can setup a new direct debit, and things should, in theory, start working normally from there, and I can finally start paying the £41.50 that was advertised when I took the contract out.
Advice to anyone taking a contract out with BT: Request a monthly bill before they setup your contract, and make sure they charge you the correct amount per month.