BT Infinity & FTTx Discussion

Three days on with Infinity 2 and the HH5 and all is good with speed and wifi but I have one problem. Google Chromecast has stopped working.

The Chromecast devices are seen on the network and talk to smartphone/tablets but when it comes to stream the music/video there is nothing. Just can't get it to work. It was working fine on BT Broadband and a Netgear DGND3700 modem/router. I’m completely stumped with this one.
 
They just had another offer up on the website. I managed to just get an order finnished for my uncle for the 80MB Infinity 2. It says £37 a month + his evening and weekend calls by direct debit monthly with no setup fee and free HH5, BT Sport and 50GB Cloud storage.


Best of all i get to keep the Sainsbury's £100 voucher and flog it for £99

:D
 
parityboy said:
Cheers for that. :D I should be getting around the same as you then...when OR eventually see fit to power my cabinet... :p Just out of interest, what were you quoted on the ADSL checker?
Click to expand...

The checker gave me "Up to 61.3 -- Up to 20".

My connection status now is:

Downstream: 78.12 Mbps
Upstream: 19.53 Mbps



:D
 
YarwoodUK said:
I'm curious, how do we actually get fibre? Do they put fibre cable to the property when they come to install it? Is it already available in the street etc? Appointments booked for Thursday to have it installed, how long did it take others, on the actual day, for the engineer to have completed the job?
Click to expand...

We already had BT Broadband so there was little for him to do. He called before he came:

Plugged in a monitoring device and Home Hub 5 into the old faceplate - 5mins.
Went off to our cabinet - 20 mins.
Came back fitted new faceplate, did a speed test and job done - 10 mins.

He might spend more time looking for parking than doing the job. :D
 
YarwoodUK said:
I'm curious, how do we actually get fibre? Do they put fibre cable to the property when they come to install it? Is it already available in the street etc? Appointments booked for Thursday to have it installed, how long did it take others, on the actual day, for the engineer to have completed the job?
Click to expand...

Only if you're getting FTTP. If you're getting FTTC the fibre will have gone to your nearest cabinet it will use your standard copper line into the house, and they don't need to do much work at all to install it.
 
Not sure if anyone else is getting problems right now... some serious issues to the states on my infinity connection. :/

7 10 ms 10 ms 9 ms 217.41.168.109
8 10 ms 10 ms 10 ms acc2-10GigE-0-2-0-5.l-far.21cn-ipp.bt.net [109.159.249.227]
9 13 ms 16 ms 22 ms core2-te0-0-0-14.faraday.ukcore.bt.net [109.159.249.173]
10 12 ms 10 ms 10 ms peer1-xe-8-2-1.telehouse.ukcore.bt.net [213.121.193.137]
11 * * 736 ms linx.peer.nac.net [195.66.224.94]
12 * * * Request timed out.
 
Terrible here for me as well today. Numerous complete connection losses.

It has taken me a while to be able to post this.

Traceroute has started…

traceroute to 212.58.253.67 (212.58.253.67), 64 hops max, 72 byte packets
1 bthomehub.home (192.168.0.1) 1.031 ms 0.756 ms 0.781 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * * 31.55.165.109 (31.55.165.109) 6.898 ms
7 acc2-xe-4-1-3.mr.21cn-ipp.bt.net (109.159.250.242) 6.435 ms 6.745 ms 7.461 ms
8 core2-te0-4-0-0.ealing.ukcore.bt.net (109.159.250.131) 16.349 ms 15.438 ms 16.055 ms
9 peer2-xe3-3-1.telehouse.ukcore.bt.net (109.159.254.227) 22.780 ms 15.174 ms 15.447 ms
10 194.74.65.42 (194.74.65.42) 15.851 ms 15.884 ms 15.993 ms
11 * * *
12 * * ae0.er01.cwwtf.bbc.co.uk (132.185.254.93) 16.056 ms
13 132.185.255.156 (132.185.255.156) 18.579 ms 18.367 ms *
14 www-vip.cwwtf.bbc.co.uk (212.58.253.67) 16.697 ms 16.853 ms 16.851 ms
 
Been having problems myself, noticed it in FIFA and Battlefield, really bad lag at times even though ping was 18 and sometimes even disconnections from game but when I checked my router log it didn't show that it had went down.
 
BT customer services seem completely retarded. It was nearly impossible to order, but I got there after going through a specialist team.

They didn't send manage to have my order ready before the engineer came so the engineer provided a homehub 5 but not a youview box. No youview box arrived so I called up to get one to be told I already had one, it had come in the post with my homehub. I tell them they are mistaken so a new youview box is sent out. Today it arrives with another homehub 5.

Not had any welcome pack, not been charged anything :confused:
 
Cosimo said:
The checker gave me "Up to 61.3 -- Up to 20".

My connection status now is:

Downstream: 78.12 Mbps
Upstream: 19.53 Mbps



:D
Click to expand...

Well my number on the ADSL checker quotes me for 59.1Mb/s down, 20Mb/s up so I'm not too far behind you. :D

One thing I've noticed from the posts in this thread is that if you're quoted 20Mb/s up, you tend to be within a reasonable distance of the cabinet; once the quote for the upload speed starts to tail off, the download speeds seem to taper towards the 45-55Mb/s range.
 
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