Same here, mine has been pushed back and back ever since March its engineering problems according to open reach but somehow my town and the outside areas everywhere there are cabinets!
BT Infinity & FTTx Discussion
- Thread starter michellez
- Start date
Same here, mine has been pushed back and back ever since March its engineering problems according to open reach but somehow my town and the outside areas everywhere there are cabinets!
Permabanned
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- 9 Dec 2010
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- 7,438
Asked some BT engineers today if we'll be having fiber any time soon. their response; 'The cabinets aren't even ready mate, God knows when it'll be available'.
Good to hear things are progressing nicely.
Beyond me how all the areas around us have fiber already yet we don't.
Good to hear things are progressing nicely.
Beyond me how all the areas around us have fiber already yet we don't.
Caporegime
- Joined
- 8 Jan 2004
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- 32,573
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- Rutland
Main improvement is on steam for me (40 times quicker than my old ADSL), plus I can game, download and the wife can carry on using the net without any problems.
What is the router of choice for use with Infinity?
My customer has had no end of issues with various BT supplied products and wishes to purchase something more robust.
Would it be best to use an all-in-one fibre modem/router or keep the open reach modem and use a cable router?
My customer has had no end of issues with various BT supplied products and wishes to purchase something more robust.
Would it be best to use an all-in-one fibre modem/router or keep the open reach modem and use a cable router?
I get 75ish down & 18 odd up, whilst I'm not a massive downloader, but personally I find the increased bandwidth more of an enabler.
With the increased bandwidth I can stream, I can backup my PC, I use a VOIP/SIP switch, I can remotely access my files with little thought (Laptop over Directaccess)
Previously I would need to be a little more considerate e.g. throttle my downloads (steam etc..) if I wanted to make a video call to far-flung relatives etc..
With the increased bandwidth I can stream, I can backup my PC, I use a VOIP/SIP switch, I can remotely access my files with little thought (Laptop over Directaccess)
Previously I would need to be a little more considerate e.g. throttle my downloads (steam etc..) if I wanted to make a video call to far-flung relatives etc..
For simplicity I stuck a cable Netgear WNDR3700 in at my parents place, relatively idiot proof, with sufficient features available
I've got a Draytek 2860's, very powerful bit of kit (far more features than I need)
Be warned though if they're planning on getting BT Vision in the near future as you're going to need a router that supports IGMPv3 proxying as the premium channels are broadcast via IP multi-casting
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I've just made the change from Sky 80mb Pro to the BT 76mb Fibre mainly for the free BT Sport channel and the fact they've now got the champs league exclusively.
The transfer itself was utterly seemless and took 13 days from start to finish, I'm also 69mb on BT against 61mb on Sky.
BT customer services were utterly clueless however.
5 days prior to my activation date I get a call from them stating that an engineer would be visiting on my activation date between 9am -1pm.
I tell her that not only does my property already contain the Openreach box that the engineer was coming to install, but their own online order tracking system states this and clearly stated that an engineer would not be visiting. This obviously blew her mind and she left bemused.
2 days before the activation I get another call asking me to ensure that I was at home between 9am-1pm on the activation date, I re-iterate the above, she puts me on hold and comes back after 5 mins and states that I would need to be in.
I get home from work on the day before the activation date and my Sky router is not connected to the web, I then proceeded to plug the BT router and it connected straight away with no issues. I call BT straight away to tell them that I'm now connected and to cancel the engineer visit because as I originally stated it was not needed.
At 8:30 the next morning I get another call asking me to ensure I was in for the engineer visit, I pointed the agent to simply track my order on the website which plainly stated that my fibre was now active, in use and I had called to cancel to visit the night before. I got the reply 'oh yes, so you did'
.... I simply hung up.
The transfer itself was utterly seemless and took 13 days from start to finish, I'm also 69mb on BT against 61mb on Sky.
BT customer services were utterly clueless however.
5 days prior to my activation date I get a call from them stating that an engineer would be visiting on my activation date between 9am -1pm.
I tell her that not only does my property already contain the Openreach box that the engineer was coming to install, but their own online order tracking system states this and clearly stated that an engineer would not be visiting. This obviously blew her mind and she left bemused.
2 days before the activation I get another call asking me to ensure that I was at home between 9am-1pm on the activation date, I re-iterate the above, she puts me on hold and comes back after 5 mins and states that I would need to be in.
I get home from work on the day before the activation date and my Sky router is not connected to the web, I then proceeded to plug the BT router and it connected straight away with no issues. I call BT straight away to tell them that I'm now connected and to cancel the engineer visit because as I originally stated it was not needed.
At 8:30 the next morning I get another call asking me to ensure I was in for the engineer visit, I pointed the agent to simply track my order on the website which plainly stated that my fibre was now active, in use and I had called to cancel to visit the night before. I got the reply 'oh yes, so you did'
.... I simply hung up.
Associate
- Joined
- 12 May 2005
- Posts
- 1,777
Asked some BT engineers today if we'll be having fiber any time soon. their response; 'The cabinets aren't even ready mate, God knows when it'll be available'.
Good to hear things are progressing nicely.
Beyond me how all the areas around us have fiber already yet we don't.
A few kg's of super thermite on top of the green cabinets might give BT some incentive to upgrade them.
I'm fed up of waiting so long when every man and his dog already has FTTP.
Soldato
- Joined
- 4 Nov 2006
- Posts
- 2,752
- Location
- Yorkshire
My fibre has ben rock stable 26/5 since March, and with no changes at my end and no power outages, i've dropped down to 14-15mb .... hoping it resolves itself, seriously dont have the will power to speak to tech support at the moment lol
Multi tasking.
With netbalancer I can download a game on steam at 3MB/s, download a movie elsewhere at 2MB/s or higher, and still browse or watch youtube.
I only need netbalancer for Steam.
20Mb upload completely changes how you use the internet, it's as important as the jump from dial-up to an always-connected 512k ADSL line was.
I've just made the change from Sky 80mb Pro to the BT 76mb Fibre mainly for the free BT Sport channel and the fact they've now got the champs league exclusively.
The transfer itself was utterly seemless and took 13 days from start to finish, I'm also 69mb on BT against 61mb on Sky.
BT customer services were utterly clueless however.
5 days prior to my activation date I get a call from them stating that an engineer would be visiting on my activation date between 9am -1pm.
I tell her that not only does my property already contain the Openreach box that the engineer was coming to install, but their own online order tracking system states this and clearly stated that an engineer would not be visiting. This obviously blew her mind and she left bemused.
2 days before the activation I get another call asking me to ensure that I was at home between 9am-1pm on the activation date, I re-iterate the above, she puts me on hold and comes back after 5 mins and states that I would need to be in.
I get home from work on the day before the activation date and my Sky router is not connected to the web, I then proceeded to plug the BT router and it connected straight away with no issues. I call BT straight away to tell them that I'm now connected and to cancel the engineer visit because as I originally stated it was not needed.
At 8:30 the next morning I get another call asking me to ensure I was in for the engineer visit, I pointed the agent to simply track my order on the website which plainly stated that my fibre was now active, in use and I had called to cancel to visit the night before. I got the reply 'oh yes, so you did'
Sounds par for the course for BT TBH. Regarding the Champions League, they don't have it until the 2015/16 season, a year and a half away and even their own CEO has said they will be charging extra for it over and above the BT Sport 'free' offering. They're also going to have to do something about the channels they have. Either develop a 'red button' feature like Sky have on Sky Sports 4 or launch at least 3 or 4 extra channels. Even with three extra channels there are more than 3 British teams that usually get into the Champions League and what if you want to watch Real vs. Juventus or Barca vs. Dortmund instead of Arsenal Vs Locomotiv Plovdiv? BT will need to really do the Champions League justice in order to charge extra.
I would also say one of the biggest likes about fibre is Flickr.com, before it took ages to load images and I would have many white empty placeholders, actually clicking an image too ages.
Now they load instantly, I don't even see the "fetching more images" dialog, And if I want to view the image at 4000x2*** resolution it takes about 3 seconds to load in full, so I can tab browse for efficiency!
Now they load instantly, I don't even see the "fetching more images" dialog, And if I want to view the image at 4000x2*** resolution it takes about 3 seconds to load in full, so I can tab browse for efficiency!