BT Infinity & FTTx Discussion

Jez said:
550m isnt very far, a few minutes walk? A lot of houses must be this far away (as are we) in situations where your village only has a single cabinet in the village centre with everyone spanning out from that.

This is us at 550/600m:

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You and I are the same distance under the same circumstances, small village with houses far and wide, I doubt there are many connections in the cab.

Plusnet have since called and claim that the line is absolutely fine, despite the **** upload speed, and don't want to send an engineer out anymore, this is really annoying me now :mad:
 
It is worth noting that crosstalk appears to be much less of an issue in rural locations. I am not sure whether this is comparatively a lack of connections at the cab (and thus fewer VDSL signals within the PCP>Fibre twin bundle), or the fact that the majority of our line for example is visibly strung over poles with probably no other VDSL within the cable at all. The point being that within cities, 550/600m would indeed probably be a fairly degraded "long" line :)
 
Right, I've finally managed to get an engineer booked after calling up and explaining the situation. Apparently the Techs at Plusnet tend to look at the downstream sync rate and ignore the upload sync :eek:

Crosstalk should as you say be much worse in built up areas, I'm hoping our line stays crosstalk free!
 
Even out here in the country ours hasnt remained totally crosstalk free, my FTTC was activated on one of the first available days that the cab went live. Initially my attainable at 550/600m was around 95000/28000.

Almost one year on it now sits at around 80000/25000.

Cant complain though :)
 
Urrrgghh!!

Having horrible speed/stability problems today, connection dropping every 20mins or so and speed down to less than half what it usually is.
 
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Engineer has been, can't find a problem, and says that the upload isn't guaranteed.

The tester showed a good line, and he has reset the DLM.

The upload is **** considering a semi decent download, but I think It's time to give up now.
 
That is odd, I can't think why you'd get near maximum download but nowhere near maximum upload.

On the plus side, if you're only interested in upload speed you know you can save money and downgrade to the 40/10 Mb/s service without losing anything. >_>
 
Bit of an update, about an hour ago I spotted two openreach vans outside the house, one with a cherry picker basket on the back, looking at the top of the pole.

I asked them if they were working on my line due to the poor upload, and they said the main cable running across the telephone poles down the road has been compromised by a tree branch, it has rubbed through it in places. I'm hoping this explains my poor line, they're coming to replace the wire shortly, could be days weeks or months for all I know.

DragonQ, I managed to get the 80/20 package from Plusnet for £15 a month, on a 24 month contract, I'm not sure how that compares to other packages ££ wise!
 
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My mum and dad's new house in Dorset has finally been enabled for FTTC today! :D
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Estimated speeds are a bit faster than I was expecting considering the line length. The only thing that confuses me is the vast difference in predicted speeds:
Sky's website gives a speed estimate of 40.0-40.0 Mbps ???
Plus net gives a speed estimate of 62-80Mbps
BT gives a speed estimate of 63Mb-80Mb

They have Fibre pro at their current property with Sky, it would be nice to stick with Sky but not if they're going to be that much slower!
 
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Has anyone here had experience of using Sky and BT on FTTC?

I'm currently on Sky, getting an extremely reliable connection (36mbit download/6mbit upload), very consistent pings and literally no downtime at all. This has been over 2 years or so.

I'm considering swapping to BT, due to a better package deal plus the fact that the BT Hub has 4 gigabit ethernet ports. Currently using HG612/Sky Hub, so two boxes to provide the connection, would much rather one device.

I'm reading about a lot of BT issues in this thread, with regard to stability, download/upload speed etc. I'm wondering if these are widespread, or just people with issues with their physical connection to the cabinet etc?

Thanks.
 
I've been with Sky, Plusnet and BT. Plusnet were the best for me, Sky second (mainly due to the fact you only have a limited number of routers you can use) and BT last.

WRT the question above, Sky will only show you up to 40mbit online, get in touch with them via the phone for Fibre Pro and they'll tell you the higher speeds. Still seems odd to me that it's hidden.
 
S2KIP said:
I've been with Sky, Plusnet and BT. Plusnet were the best for me, Sky second (mainly due to the fact you only have a limited number of routers you can use) and BT last.

WRT the question above, Sky will only show you up to 40mbit online, get in touch with them via the phone for Fibre Pro and they'll tell you the higher speeds. Still seems odd to me that it's hidden.
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I'm aware of the higher speeds available (80/20) but my line can only do 36mbit maximum (as reported by the max attainable rate in the modem), so it wouldn't provide any benefit to me.

I'm just worried after reading all the problems BT users seem to be getting that I'd be trading a reliable, low latency connection for an unreliable one with fluctuating speeds etc.
 
I wasn't happy with BT's routing when I was with them, they may have sorted it now?
I also don't like having to shop around or ring retentions to save money so I've bitten the bullet and gone with Zen. Sure, they're expensive but they have excellent UK based customer services and I know my connection will be as good as it can get. Plus it's costing me the same as my Sky connection would be (without discount).
 
Dave2150 said:
I'm reading about a lot of BT issues in this thread, with regard to stability, download/upload speed etc. I'm wondering if these are widespread, or just people with issues with their physical connection to the cabinet etc?
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People rarely post when everything's working well. ;) Ours has been perfect for half a year (less one morning where it threw a wobbly).
 
I have had BT Infinity for the past 5 years across three different houses without any issues. Literally nothing has gone wrong.
 
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