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Dead MSI GTX 570 RMA'd and reported working, not sure what to do next

Ok... So I've had the card back for about a week now. Played a grand total of around 10mins of Battlefield due to being busy with work and other boring stuff. Sit down for a Saturday afternoon gaming session and.... *drum roll*

http://i.imgur.com/eiGiu.jpg

http://i.imgur.com/65pln.jpg

http://www.youtube.com/watch?v=58HpEp97INw

http://www.youtube.com/watch?v=vrGzPgHbKuA

Nice.... Card was 60deg at this point. The box has a load of BS on about the card meant to work for 12 years or some **** at 70 deg.

Are you still getting the artifacts elsewhere, aside from bc2? BC2 seems to have some sort of rare artifact issue on some maps with the 400 and 500 series. I, and some friends i game with who also have nvidia 500 cards sometimes see that exact corruption, mainly on that map oddly enough.
 
BC2 isn't necessarily a good indicator of card fitness. If the problem is persisting through other applications still, then yes, that would show an issue.
 
I feel for the OP, I had a disgusting experience with OCUK's customer service and certainly wouldn't spend another penny there.

I brought a harddrive that was advertised as new retail, but was clearly 2nd hand. It had scratches all over, and the drive was actually formatted, partitioned and labelled. I phoned up to complain, didn't get an apology and was told I would have to use the web note system. I never received the RMA details and despite chasing up over 10 separate times and still not receiving the required returns information, I eventually gave up. I really wish I had taken this matter further, but at the time I wasn't able to.

I hope you get your card sorted, although doesn't sound too hopeful. And I hope somebody at OCUK reads this thread and gets their useless customer service sorted.

Same experience here for me, just prior to ocuk introducing the web note system. I actually didn't notice the drive was second hand until it died in my pc and I spotted the maxtor refurb sticker on the drive.

I could never get through on the phones, sent in emails and faxes, all ignored for a week or so. I tried to get trading standards involved, but they'd also have needed to contact ocuk as well. You can imagine I was pretty miffed at getting 2nd hand refurb goods from ocuk after paying for new.

In the end I ended up having to get maxtor to replace it, sadly with another refurb but at least I got my drive back. That was the last time I used ocuk, and that was years ago now.

Shame really, a quick apology and a (brand) new drive would have sorted it for me. Just shows how one poor experience when things go wrong can wreck a supplier relationship.
 
Are you still getting the artifacts elsewhere, aside from bc2?

Yes, the card has problems in CS Source too. The purple colouring appears in CS, however there are less artifacts, more distortion all over the screen. I've not got any games installed atm, however last time the Windows 7 desktop screwed up with all sorts of strange artifacts, so it doesn't seem to be an issue localised to BC2.
 
I had a MSI 570 with problems similar to yours.
It was the OC edition of the 570, so what I did was underclock the card memory from factory to default 570 speeds, it cleared all the artifacting up right away.
Then I knew I had a 570 that just wasn't up to the job of its factory overclock. Wasn't hard to get it RMA'd after that however I didn't buy from OCUK.
 
I get the idea a lot of overclocked cards aren't capable of sustaining the overclock. I've had a few of them, my current 5870 had to be flashed to stock.

OP has a stock card though.
 
ahok stock card :(

have you tried OCCT ?wondered how mad that would go with that card !!

note I did have random textures all over the place with one certain Nvidia driver and BFBC2 ...but I'msure thats no the problem here
 
Yep, stock card. Tried doing some stuff with a single client in Eve online last night, minor artifacts from the word go, gradually increasing over the space of 5 mins until the entire client went red and white (just 2 colours) and locked up and then crashed. Before it was screwed, I'd happily run 4 clients at the same time without any issues.
 
Had the same in the past, returned cards to OCUK with screenshots of the fault, and OCCT going mental with errors, had them sent back with NFF.

Returned to the manufacturers (EVGA, and Gigabyte) who have tested them as lo and behold faulty.

Credit to OCUK that they did refund me when presented with the report from the manufacturer.

However the extra week of messing about, and the fact you get charged for a NFF is rather off putting.

Obviously the OCUK testing methodology for GPU's is way off the mark, as this is hardly the first case of this happening.

(from what i can tell it seems to be looped furmark and some crysis loops, which tbh is a pretty bad test, as neither of those tend to show artifacting/memory errors very well).

If they'd run OCCT Error Test, and a different engine game they'd have spotted the fault straight away.
 
I'd like to know if there is any safe way of killing the graphics card on purpose for RMA. It is a pain to deal with the intermittent problems, such like artifacts.
 
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