I have the same problem on MSI and Gigabyte Z68 boards (6970 and 580)
over DVI
Use display port
Ive ordered a DP to DVI connector - i hope it works
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- Thread starter Gibbo
- Start date
I have the same problem on MSI and Gigabyte Z68 boards (6970 and 580)
over DVI
Ive ordered a DP to DVI connector - i hope it works
Associate
You'll be able to get OCUK to sort it. Raise an RMA ticket & they'll tell you what you need to do.
You might need to return the whole lot to them, but they should reimburse you for any costs for returning it.
cheers the actual silver 4 pin bit has actually came off the end of the connector when i unplugged it
Soldato
Just talk to Overclockers and get them to exchange the whole power brick.
A different company that I have just dealt with give me a new I/O shield, as it was missing from the box of my new UD5H - I had already built it up but their customer services were closed over the weekend.
So I would like to believe that OC would not want the whole package back when the fault is with the powerbrick.
If you did want a repair them maybe Maplin or ebay could be s start for you to look...?
I would suggest talking to DGM but in my past experience of dealing with them they are pretty bad with communication.
Is the end tip not repairable - amazing what you can repair with sticky tape, solder or glue.!
A different company that I have just dealt with give me a new I/O shield, as it was missing from the box of my new UD5H - I had already built it up but their customer services were closed over the weekend.
So I would like to believe that OC would not want the whole package back when the fault is with the powerbrick.
If you did want a repair them maybe Maplin or ebay could be s start for you to look...?
I would suggest talking to DGM but in my past experience of dealing with them they are pretty bad with communication.
Is the end tip not repairable - amazing what you can repair with sticky tape, solder or glue.!
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Soldato
I'm not sure about a repair, but I do know that if I made any suggestions it would most certainly compromise you having OC exchange it.
To me that would be an out of warranty type repair, which I would attempt, as contacting OC would be my first choice.
Put them a note with the above photo attached in here....
http://forums.overclockers.co.uk/forumdisplay.php?f=119
...but please keep us posted as to their response.
In the meantime have a look at Maplin / ebay - but for me that would be an out of warranty repair considering how new your screen is and the three years warranty that OC offer.
EDIT: Just noted you have contacted OC whilst I was typing this - that is the first choice that I would make.
To me that would be an out of warranty type repair, which I would attempt, as contacting OC would be my first choice.
Put them a note with the above photo attached in here....
http://forums.overclockers.co.uk/forumdisplay.php?f=119
...but please keep us posted as to their response.
In the meantime have a look at Maplin / ebay - but for me that would be an out of warranty repair considering how new your screen is and the three years warranty that OC offer.
EDIT: Just noted you have contacted OC whilst I was typing this - that is the first choice that I would make.
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Do you think OC will help with this? As i dont mind paying for another power adapter
Done a search for a 4 pin 24v 6a adapter not that common
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Soldato
Whilst I can't second guess what they will or will not do if you put the photo (the first one you used was better imo) within that section I noted with a note asking them if you can just RMA the powerbrick it does seem reasonable as they would only need to put the broken one within the box they have removed the new one from. No loss for them and a big help and savings for you. Plus if you have a good monitor you do not want the risk of ending up with something not as good by returning it unnecessarily.
Just keep us informed - I'm sure that they will accommodate you.
Searching for one of those is a bit of a long shot and looking at it I would repair it anyway if there was no warranty, but it could be a "noticeable" repair.
Not sure why you would wish to pay for something that is covered under a warranty without exploring that option first.
Just keep us informed - I'm sure that they will accommodate you.
Searching for one of those is a bit of a long shot and looking at it I would repair it anyway if there was no warranty, but it could be a "noticeable" repair.
Not sure why you would wish to pay for something that is covered under a warranty without exploring that option first.
Soldato
You don't have to tell me about that as I'm the guy who has ended up with a spare Z77 Gigabyte board due to my impatience. 
Just hang in there and give them a chance to sort it out for you.
Just hang in there and give them a chance to sort it out for you.
Soldato
There you go - it is good to have patience Grasshopper
OC have come up tops again
OC have come up tops again