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Did you RMA your 20XX card, if so please post the details.

Discussion in 'Graphics Cards' started by Kaapstad, Nov 6, 2018.

  1. Kelt

    Sgarrista

    Joined: Nov 14, 2007

    Posts: 9,220

    Location: With the færies

    Ouch, well at least EVGA should sort it out for you.
     
  2. Parkinson1NX

    Gangster

    Joined: Oct 16, 2015

    Posts: 297

    Location: Norfolk, ENG

    Gigabyte Aorus 2080Ti Xtreme Waterforce AIO.

    14 days of use, playing Ghost Recon: Wildlands and crashed on me a few times then completely died on me and wouldn't boot into Windows. RMA'd and money back after two days. Big shout out to OCUK for sorting it out so quick though. After watching a few videos on YouTube I'm guessing it was probably a Mem issue?
     
  3. Parkinson1NX

    Gangster

    Joined: Oct 16, 2015

    Posts: 297

    Location: Norfolk, ENG

    That's worrying, I'm onto my second 2080Ti and this time I opted for the EVGA FTW3 Ultra... Fingers crossed it lasts. I have heard EVGA are good with RMA's.
     
  4. drakulton

    Gangster

    Joined: Apr 20, 2015

    Posts: 236

    Has anyone with a problematic card tried this before RMA-ing

     
  5. RSR

    Sgarrista

    Joined: Aug 17, 2006

    Posts: 8,503

    So I done a bit more digging last night and it does definitely look to be a problem around the memory.

    Drivers and Sensors
    [​IMG]

    Desktop View

    [​IMG]
    [​IMG]

    EVGA has responded within 20 mins of raising the support reference and have given me a RMA number, as I have requested a advanced RMA I am waiting for it to be approved.
     
  6. fantasticCG

    Wise Guy

    Joined: Feb 29, 2012

    Posts: 2,052

    Location: London

    What’s an advanced RMA?
     
  7. TheMadHatter

    Hitman

    Joined: Jun 30, 2014

    Posts: 572

    Location: S-O-T

    Evga put a hold on you're debit/credit card for the price of a 20 series card then ship the replacement card then you have 10 days to return the original card or they will charge you the full amount
     
  8. Quartz

    Sgarrista

    Joined: Apr 1, 2014

    Posts: 7,514

    Location: Aberdeen

    GPU-Z reports that my 2080 Ti has Micron VRAM so I'm hoping it was just one small bad batch.
     
  9. fantasticCG

    Wise Guy

    Joined: Feb 29, 2012

    Posts: 2,052

    Location: London

    Oh excellent I bought their 10 year warranty with my Ti, question what happens in say 3 years if the card breaks down and 2080ti’s aren’t about do they give you the equivalent?
     
  10. RSR

    Sgarrista

    Joined: Aug 17, 2006

    Posts: 8,503

    RMA has all been approved and I am just waiting for them to send me a replacement card now.

    Thus far EVGA have been very good.
     
  11. TheMadHatter

    Hitman

    Joined: Jun 30, 2014

    Posts: 572

    Location: S-O-T


    Correct you will be given a card of similar or greater performance by them
     
  12. Kaapstad

    Man of Honour

    Joined: May 21, 2012

    Posts: 27,981

    Location: Dalek flagship


    Sorry to hear about your card.

    OP updated.
     
  13. Parkinson1NX

    Gangster

    Joined: Oct 16, 2015

    Posts: 297

    Location: Norfolk, ENG

    Thats pretty cool.
     
  14. weldon855

    Hitman

    Joined: Oct 21, 2013

    Posts: 607

    Location: Ireland

    Not if they put a hold on ~£1k , :eek:
     
  15. RSR

    Sgarrista

    Joined: Aug 17, 2006

    Posts: 8,503

    1450 Euro's to be precise. :p
     
  16. scubes

    Wise Guy

    Joined: May 28, 2007

    Posts: 1,461

    Location: Saturn’s moon Titan

    my new zotac has the Samsung ram im glad to say . the arous I had had the micron ram .
     
  17. scorchisio

    Wise Guy

    Joined: Oct 14, 2009

    Posts: 1,934

    Location: Rotherham. S.Yorks

    Another victim here! Zotac rtx2080ti broke in under a week last night- space invaders artefacts all over screen then died. Was part of a 3k build from here so passed initial stress tests etc. The really concerning thing is i bet i only gamed on it for a few hours tops before it died. See attached pic i took as it died. Very unhappy as i paid for the fast track on this 60 quid and now im unable to game and i am still having to tamper with the machine myself to take it out and return it which i paid for them to do.

    Sorry i dont know how to insert an image. https://imgur.com/a/M7D0aWC
     
    Last edited: Feb 9, 2019
  18. jdawber85

    Associate

    Joined: Feb 9, 2019

    Posts: 4

    This has never happened to me before so I'm unsure what to do.

    ASUS RTX 2080 TI ROG Strix OC

    I updated my entire set up before Christmas and spent a fortune on it. :(

    I play a lot of Black Ops and for the past week I've been unable to complete a single game as it either freezes or crashes out. I thought this was related to a latest patch, however trying again today the game crashed and I had the space invader artefacts all over both monitors. So I tried some other games and I get the same issue but in various forms. After a little bit of research I believe this is now the dreaded dying 2080 issue...

    This is one picture I took.

    [​IMG]

    [​IMG]

    What would you recommend? Do I contact ASUS or where the place I bought the card from?

    Really appreciate any advice!

    Thanks!
     
    Last edited: Feb 9, 2019
  19. Kelt

    Sgarrista

    Joined: Nov 14, 2007

    Posts: 9,220

    Location: With the færies

    Contact the place you bought it from. Your contract is with them. If they try to refer you to Asus, refuse.
     
  20. scorchisio

    Wise Guy

    Joined: Oct 14, 2009

    Posts: 1,934

    Location: Rotherham. S.Yorks

    I feel for you mate mine broke last night as i was showing it off to friends which was obviously humiliating but also hilarious the irony of it! We spend a fortune on these and they are failing left right and centre regardless of the brand. Get in touch with where you got the card from first see what they say.