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EVGA UK RMA centre announced

Spikey said:
Just got my GTX 980Ti RMA approved but it's asking me to send it to Germany, I was under the impression they did UK returns now? If not who is best to use to send it back as I reckon Royal Mail will be a fortune. Thanks.
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I got the same thing in the e-mail. But opening the attachment that usually came with it that you affix to the box has the UK RMA location on it. At least that's been the case on 2 recent RMA's for myself.
 
Spikey said:
Mine doesn't unfortunately. Hopefully they will get back to me.
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Hi Spikey

I am looking into this at the moment from the US side while I am travelling here. Do you think you can forward me the original mail which was sent to you from our RMA department? We are just doing some checks and would appriciate this help if you dont mind, email ([email protected])

Thanks
Ben
 
Spikey said:
Hi Ben, apologies for the late reply I've been at work, I will get this sent over now. Thanks :)
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Hi Spikey

Thanks for the reply. I am out of sync time wise anyway as in the US till late Tuesday working with the US team. It is perfect, thanks for the help. We are looking into the error and will come back to you tomorrow.

Thanks
Ben
 
Hi All,
if you have received the German RMA address in your account you will need to cancel and request the RMA again, we have faced an issue with our system. You can cancel the RMA in your account at MEMBER HOME - MY PRODUCTS - VIEW DETAILS - CANCEL RMA. There you can also request the RMA again right away. With the next approval email you then get the UK address. Please do not just ship the product to the UK address if you have received the german one as this can cause delays.

@Purgatory
I am afraid at the moment paypal is the only method we can offer at the moment. If it helps, the account do not need to be yours, if you have a friend or family member that do have an account it will also work.
 
EVGAdominik said:
Hi All,
if you have received the German RMA address in your account you will need to cancel and request the RMA again, we have faced an issue with our system. You can cancel the RMA in your account at MEMBER HOME - MY PRODUCTS - VIEW DETAILS - CANCEL RMA. There you can also request the RMA again right away. With the next approval email you then get the UK address. Please do not just ship the product to the UK address if you have received the german one as this can cause delays.

@Purgatory
I am afraid at the moment paypal is the only method we can offer at the moment. If it helps, the account do not need to be yours, if you have a friend or family member that do have an account it will also work.
Click to expand...

Thanks for resolving my RMA issue guys. Got my UK label now. Appreciate how quickly you resolved this.
 
Well, the best is probably the King Pin edition but this is meant for hardcore overclocker but if you want to you can of course also run it aircooled. After this is the Classified edition. Both of this card have a extended PCB so you will need to make sure they fit your case as they do not fit in every.. After those the Hydro Copper and Hybrid cooled cards are best in performance, for the Hydro you need a watercooled loop, the Hybrid is a AIO cooled card. Then FTW and then SC. Do you want the card aircooled or something better? Do you care about RGB LEDs?
 
What's the turnaround speed within the UK guys? Was debating whether to post my card off tomorrow and was wondering if it was received on wed how quick I would get my replacement? Thanks
 
What about Rma for one of my two 780ti kingpins bought from scan computers middle of 2014 but I didn't keep the invoice (I didn't think to keep it cause both gpus worked awesome at the time), I can't even remember my login details (email) to the scan computers site so I can't reprint my invoice.
Would an rma be possible..?
 
Oohh it still has the serial number and everything.
I mean it was such an expensive affair that dared not take anything off.
The problemS are coil wine and for some reason, if the game I'm currently playing crashes, dying light for example, then one of the cards down clocks and stays at around 800mhz while the second boosts to around 1200mhz like it's supposed to. I have to do multiple restarts sometimes before it corrects itself.
 
Spikey said:
What's the turnaround speed within the UK guys? Was debating whether to post my card off tomorrow and was wondering if it was received on wed how quick I would get my replacement? Thanks
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Spikey,

From time of receipt of the goods at UK centre this would be 4-5 days for you to receive the replacement unit for a normal RMA case

Thanks
Ben
 
gomson said:
What about Rma for one of my two 780ti kingpins bought from scan computers middle of 2014 but I didn't keep the invoice (I didn't think to keep it cause both gpus worked awesome at the time), I can't even remember my login details (email) to the scan computers site so I can't reprint my invoice.
Would an rma be possible..?
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Hi

All of our RMA and warranty is linked to the serial number on the card. We of course do encourage customers to register their cards and upload original invoice but you can proccess your RMA as a guest RMA at the following link:

http://www.evga.com/support/guestregister.asp

Thanks
Ben
 
Is there 3 cooling systems for the EVGA GTX 970 ? ACX 1.0 / ACX 2.0 / ACX 2.0+ (im lead to believe) ?

Im looking to buy one but its hard to get one with ACX 2.0+. What model numbers should I look for ?

I dont want a fancy card I just want to play fighting games with a quiet fan.
 
sithlord said:
Is there 3 cooling systems for the EVGA GTX 970 ? ACX 1.0 / ACX 2.0 / ACX 2.0+ (im lead to believe) ?

Im looking to buy one but its hard to get one with ACX 2.0+. What model numbers should I look for ?

I dont want a fancy card I just want to play fighting games with a quiet fan.
Click to expand...

The model numbers with ACX 2.0+ Cooling on GTX 970 are:

04G-P4-3975-KR - EVGA GTX 970 SSC
04G-P4-3978-KR - EVGA GTX 970 FTW +

I hope this helps you with what you need.

Thanks
Ben
 
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