Soldato
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EVGA UK RMA centre announced
- Thread starter Ben @ EVGA
- Start date
It clearly says 980 FTW sent out aswell
I think I'm being a bit slow on the uptake on this one.
Did you rma your 980 superclocked and on their Web page it says a 980 ftw was sent back but you got a 780ti kingpin..?
Sorry if I'm getting this wrong. .
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Soldato
Soldato
Bit concerned now that my RMA has completely disappeared from the "Open RMA" section!
EDIT: Scrap that it's very well hidden under your products page. I think that could do with sorting out as it's not clear. Maybe also email customers to let them know it's been dispatched and include tracking info?
EDIT: Scrap that it's very well hidden under your products page. I think that could do with sorting out as it's not clear. Maybe also email customers to let them know it's been dispatched and include tracking info?
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Bit concerned now that my RMA has completely disappeared from the "Open RMA" section!
EDIT: Scrap that it's very well hidden under your products page. I think that could do with sorting out as it's not clear. Maybe also email customers to let them know it's been dispatched and include tracking info?
Let us know when you receive it and if it's the correct gpu.
Soldato
It should be as it appears as the same model number. With it being a classified the only thing I would accept in its place would be the kingpin edition and I can't see them sending me that! 
says its due by wednesday 20th so a week turnaround is pretty decent!
says its due by wednesday 20th so a week turnaround is pretty decent!
Bit concerned now that my RMA has completely disappeared from the "Open RMA" section!
EDIT: Scrap that it's very well hidden under your products page. I think that could do with sorting out as it's not clear. Maybe also email customers to let them know it's been dispatched and include tracking info?
Dumb question, but do you have a screenshot of the location? Mine has vanished from the expect place and can't seem to find it in the location you noted above.
Soldato
Go to member and my products, your registered card should be there with a view button and the RMA details will be there. Will upload a pic later if you are still struggling mate. 
Go to member and my products, your registered card should be there with a view button and the RMA details will be there. Will upload a pic later if you are still struggling mate.
Ah awesome stuff, found it with those instructions, cheers. Looks like my new cooler was dispatched yesterday
Soldato
No worries mate
Associate
Yup
Hi Allnamestaken, this seems like a mix up, I am sorry for this! Can you email me your account details with OCUK in subject matter to [email protected] ? In this case we will need to swap the card again...
Soldato
Mine seems to be taking an age to get across Germany. Still says its on schedule for delivery tomorrow but I'm skeptical.
I stand corrected it's now in the UK
I stand corrected it's now in the UK
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Mine seems to be taking an age to get across Germany. Still says its on schedule for delivery tomorrow but I'm skeptical.
I stand corrected it's now in the UK
Awesome, so hopefully you'll get it tomorrow.
How long did it take between them receiving your card and sending the new one out...?
I'm worried this might be me soon...lol
Soldato
I sent my card off last Wednesday to the UK centre. They got it on Thursday. My replacement shipped from Germany on Friday. So if it arrives tomorrow it will be 5 days from when they shipped it which is pretty good going in my view!
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Soldato
Lancashire.
I don't think they do drop offs if that's what you're thinking, otherwise you'd see loads of us queuing up outside the RMA center..
Thanks