Finally, we're getting FTTP, woo-hoo! (it was installed in June 2024)

FTTP installed today (was enabled on our estate Aug 2024). Only took 9 months in total. My plan was to go to FTTC EE but the BT > EE migration is an absolutele car crash so I stuck with BT then in September ordered their FTTP 900 package. 3 months later and 15 failed orders Openreach sub contractor installed it today. Took him 90 mins on site after visiting exchange. I couldnt go elsewhere as contract ended Dec 2025 (£450 exit fee). I've got an old Smart Hub 2 and it wouldnt work until he did an upgrade so it could recognise FTTP. Speedtest currently showing I`m getting 1060 speed. Quite pleased coming from 56.
3 months free for my trouble and a discount per month and then when my Customer Complaints executive rings me Wednesday to check the install went ok I`m going to hit them for the £6 per day Ofcom compensation charge from 11th September. Which works out about £500 compo.
 
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Openreach are currently digging up the pavement about 10 feet from my house, does anyone know roughly how long it takes after the cable is down before you can actually sign up with an ISP?
 
Goose said:
Openreach are currently digging up the pavement about 10 feet from my house, does anyone know roughly how long it takes after the cable is down before you can actually sign up with an ISP?
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Week, Month or even Year! No one know until Openreach has finish the job off or leave it and go somewhere else job and comeback to finished the completed job off!
 
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If another company has installed fibre to and on the BT poles. Do openreach not bother installing in that area ?
Or would they need to run their own fibre and have separate boxes on the poles ?
 
The openreach engineers are working on my road at the moment. Sadly living in a flat I think we will be considered last to look at as it needs a communal box fitting. Unless there is a certain uptake they wont install it for 2-3 premises.
 
Living in a small rural village and half of it has fttp and the other just fftc. The bt workmen seem to have just gone and vanished. Anyone know what time scale I’m going to have to wait before the rest of us have fttp?
 
bulldog147 said:
I don't need FTTP

EE 4G LTE are very good in my area with excellent signal -57dBm indoor with 4G LTE router with download of 200Meg and upload of 110Meg - always constant speed 24/7
www.speedtest.net

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.
www.speedtest.net www.speedtest.net
Click to expand...
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bulldog147 said:
I don't need FTTP

EE 4G LTE are very good in my area with excellent signal -57dBm indoor with 4G LTE router with download of 200Meg and upload of 110Meg - always constant speed 24/7
www.speedtest.net

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.
www.speedtest.net www.speedtest.net
Click to expand...

The speed is fine, but your latency at 29ms idle and especially 274/306ms during download and upload aren't great. On FTTP I have 8ms idle and and 9/8ms during download and upload (partly due to QoS but the core service was still good without it).

Don't overlook latency, I am not a gamer but the lower latency is noticeable on heavy web pages and some services. Given your poor latency when not idle this would impact even more with multiple users and/or lots of concurrent usage.
 
Openreach failed to turn up yesterday for my install!, no notification that the would not be arriving.

Day wasted waiting in for them, think I can claim £30 for them not showing up for the installation?
 
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