Hazro - Any Update?

I was a bit bored yesterday and I measured with a tape measure the two HDMI cables I have. I previously thought that both cables were 2m each, but one is indeed 2m and the other is 1.5m. I'm quite surprised that a 0.5m difference in length makes so much difference. Maybe the shorter cable has better shielding or something on top of it being shorter. Anyway this prompted me to order the shortest HDMI cable I think I can get away with (0.75m). I begrudgingly paid about £15 extra for a supposedly higher quality cable than the standard one in case it's not just the length of the cable that matters. Fingers crossed when it arrives it will do 1080p perfectly and at the very least 720p perfectly (most games seems to run at 720p max anyway).

That saying 720p with the current cable I have isn't that bad. I can only really see bits of green snow when pure black appears on the screen, so it is bearable but not ideal. I also went out and bought an official PS3 component cable yesterday to see how that compared. There's no green snow at all at 1080p which is great, but for some reason the monitor seems to cut quite a bit of the picture off. :mad: It seems to cut the sides of the picture off from pictures over component. Now you would think that the sides of the 16:9 picture are being cropped and the resulting picture stretched vertically to fit the 16:10 display. But that doesn't seem to be the case as the cropped picture still seems to be 16:9. I didn't really look at it too much but I guess the bottom and/or top of the picture is being cropped as well (resulting in a zoom like effect being displayed on the monitor). Why it does this is beyond me and I couldn't find any options to change this either. Good job I agreed with the person in the shop that I could return the cable if it didn't work...

I might try getting a HDMI to DVI cable at some point and try that if the HDMI cable I have on order does not work. However my PC uses the DVI socket at the moment so this would also involve some sort of DVI switch as well. But seeing as I can't seem to find one that looks half decent for a price I'm willing to pay and no guarantee that the switch won't cause no problems either, I am in no rush to try this...
 
Sylver123 said:
Sorry i didn`t search topics, but what ever happend to 30" inch Hazro Monitors???:(
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ocuk bought 100stock of the last hazro 30" using the 3007-HC panel in dec as hazro was switching over to the dell 3008 panels.

it sold all of them i presume in the run up to christmas and jan sales with their heavy slashing of prices:) (I took 2 of the 3007-hc panel ones :D:D And boy are they great..Not 1 fault:D:D)

the 30" hazro using the dell 3008 panel didnt sell well as i presume it was slow shifting and came with problems as the dell 3008 did with panel problems due to bad manufacturing by LG and once the stock was all bought they did not see it worth while buying more.

and so due very soon is the new hazro range supposedly having backlight control like the 30" (24/26 was set halfway and control was disabled) may even have led technology...but anyway it was supposed to be due feb which was mentioned by someone in this thread ages ago who spoke to a hazro technician..may be mrk or phil i dont know.

maybe Mrk knows as he is well known for helping shift nearly 60% of hazro stock on his glowing report at the start of the thread...
im sure secretly he was their senior sales manager helping to shift excess stock...wouldnt mind his christmas bonus based on his selling numbers:p
(Just Joking Mrk:D)

if one of mine went id still go for a hazro maybe 26" but id like to not think of that day:( as i have got quite used to 2 30" screens.
would have gone 3x if there was enough desk space:D:D:D:D

regards,

HRhino"
 
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Whats peoples experience of connecting up PS3s to the Hazro HZ26Wi?

Im torn between this and the 2709 but if this green snow thing is a problem then I might have to get the dell instead! :(
 
go.mole said:
I emailed them on the 17th, just waiting on a response from that, but not holding out it'll come in the next week.

I think I'm legally allowed a refund from overclockers now...
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Oh well just realised, it has now been over a week and still no word from Hazro :( I think I'll be calling OCUK for a Hazro telephone number tomorrow morning (Sadly can't today :( ).

I really hate having to deal with a company when you can't just ring them.
 
Adrianr said:
OCUK webnote says the 30" Hazro is no longer available, and the company aren't replying to emails..
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are you saying ocuk stated that hazro are not accepting emails? or just you have tried to email them and are not being replied to?

because if they are not answering emails to anyone something is wrong very wrong as i cant imagine a company sitting around ignoring people with money to spend....very strange.

maybe they are staying quiet for a few weeks while they get ready for the new roll-out of their new panels or maybe the smelly sticky substance has hit the fan .... :( (maybe its due to the firmware/shielding issue must have cost a bit for all the postage and collections...stung them in the pocket)



HRhino"
 
HornyRhino said:
are you saying ocuk stated that hazro are not accepting emails? or just you have tried to email them and are not being replied to?
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Probably in reference to me :(

taking over 8 days to reply to a where's my RMA up to is annoying, really taking 31 working days to do an RMA is appalling.
 
No, I have emailed them myself requesting to purchase a 30" Monitor with no reply. OCUK merely stated the 30" Hazro monitor is no longer available. With this in mind I shall not be purchasing any Hazro monitor in the forseeable future. OCUK seem to have lost trust, the other competitor is only doing the same models as OCUK, and for all intents and purposes the company appears to have gone awol. I'de hate to buy one only to find the company has gone under and i'm S.O.O.L with regards to warranty.
 
Afaik Hazro has/had 2 resellers. Call both and ask if they know what's up.
Someone here had a direct phone # for Hazro as well. Try to call this.

I hope they aren't bankrupt. Where would we go when there's a problem?
 
Finally my screen has just been picked up.

Only took over a good month and 1/2!

On the plus side I now have the address for Hazro; is it time for a snotty letter?
 
Anyone had experience of a Hazro RMA and how long they've taken recently?

The original email said 48 hours from when they receive the screen, but that's already past. I'm curious when I should be receiving it.
 
go.mole said:
Anyone had experience of a Hazro RMA and how long they've taken recently?

The original email said 48 hours from when they receive the screen, but that's already past. I'm curious when I should be receiving it.
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Receive a FedEx tracking email, it'll be with me tomorrow :)
 
I've left Hazro a couple of web notes, responses are taking a while (about 3 weeks) but they do respond.

Have also recently got a 26Wi. Very nice, but really need calibration. I'm getting good reported colour accuracy from Color Eyes, but I'm not actually seeing good definition on the tests, any suggestions?
 
purple snow using the HZ26Wi with a G4 mac mini - HELP?

I'm a little alarmed by some of the posts here. I bought one partly on the strength of the review at TFT central and I get random purple snow at full res although it's fine at lower res. The purple dots sometimes form lines following the line along the edge of a window. I'm connecting with the DVI cable.

Any suggestions?
 
remember its only the people that have problems that go on forums to find answers and i seriously think judging from the post count:) hazro has sold more than a couple hundred sceens :) .

its mainly the ati users anyway that are having the problems due to the cards dvi chip frequency and under shielding but if you look to other venders they too can be more problematic with dodgy panels, over bleeding, loose screws on casing, and a terrible example is samsung who sold their at the time top notch 22" 226BW Monitor which was given rave reviews and awards and then aprox 8 months later without letting on to anyone secretly started swapping the more expensive samsung panels for cheaper low standard ones.
around 5 types were used all serial stamped with the compay letter A,C,O,CMO and S.
people sussed it out in the menu and so samsung then erased it from that so as not to check before buying so never cetain if it had a samsung panel or not.

dell have lots of returns also, due to bad pixels and even clusters...casing damage, refurbs being sent instead of a new screen, over applied screen coating.... loads of other as well...

because hazro has had problems previously and some still say they havent been fixed, its all the newer users in here that will look at the thread and think its 200+ people complaining and since it would take ages to start from page 1 they will automatically think every screen off the conveyer is a dud which the are not...

i wouldnt get rid of my hazros for anything as they worked flawlessly out of the box.
hazro make great great screens but i have to admit the after sales is can be a little slow..

its sad to say but i dont think any company is perfect in every department no matter what they are selling:p no matter how big.



HRhino
 
colwn said:
I'm a little alarmed by some of the posts here. I bought one partly on the strength of the review at TFT central and I get random purple snow at full res although it's fine at lower res. The purple dots sometimes form lines following the line along the edge of a window. I'm connecting with the DVI cable.

Any suggestions?
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if you look through the thread youll find many ways people had solved the green snow.

if your using an ati card try the 2nd dvi socket which has a different and more heavily shielded chip than the 1st and i think some nvidias card are becoming the same but the snow is interference which can be due to ati using higher than industry standard frequency in there chips which shows up on the screen.

another person used a thicker more heavily shielded dvi cable than the one that hazro supplies and that seemed to cured the problem.

also make sure you have the newest firmware as you didnt mention any details..

firmware...
graphics card...
monitor in mention...
whether you tried a different dvi cable...

HRhino.
 
Yup, cheers HR, that all makes sense.

In no particular order;

looks like the snow is a problem with the graphics card in the G4 mac min - it can't handle a high rate on the pixel clock. I ran the screen from my new mac pro and it works fine at higher res.

not sure if I do have the latest firmware, I'll check this thread to figure out where/how to update.

I only have one dvi socket on my monitor.

now the screen is working properly I've noticed three lighter green/purple patches when the screen is showing a black background, as though there was a light at the back shining through. There's two small strips bottom right corner and a squarer area upper right. again, I'll search this thread but I'm not even sure it's anything to worry about too much.
 
'no input'

It gets better. I didn't mention that my screen arrived with an 'unusual' calibration - highly saturated colours with reds that were so vivid they were bleeding. I've just worked through the OSD to try and adjust -

In the OSD some of the options, like saturation, could not be selected. (the theme option was also out) I did manage to get into the colour temp and colour settings but changing them made no appreciable difference to the colours.

in the end I tried a factory reset. the screen went black. I switched it off and on again and got the message 'no input' and then the screen went to sleep.

I did manage to find out I've got 2.1 (or it might have been 2.2) Is that the latest?
 
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