The confirmation email they sent mentioned using an outer box, but after ringing them up again to question this detail they said the shipped box is fine for sending back monitors.they won't let you use the box that came with it...?
it don't feel like a 500 pound monitor... Speakers are just useless...could have maybe put that towards a better osd....it's defo not going to win any awards for design
For some reason, it seems drivers are only being loaded once Windows starts and not before then. I have forwarded this to our engineers - lets see what they have to say. Most problems reported are difficult to diagnose because we're unable to replicate the issue here but we will try this week.hazro, any help on my issue mentioned above?
HDCP is certainly an issue on the HZ27WC model with some reporting its fine whilst others can't get it to work. The EDID showing its not HDCP compliant isnt so much of a problem: the issue is whether a genuine blu-ray disc works or not. For now, we've removed all mention of HDCP from the HZ27WC blurb [but continue to pay royalty fees]. Our engineers are working on this. A new model [same panel and design] featuring DP and twin HDMIs is due to be launched but was stalled for this same problem. We will keep users posted and I suspect an answer this month.My only issue is still the Nvidia detection problem and apparent lack of HDCP compliance.
Only purchase this monitor if you can live with the cuts made to reduce the price.
Cause to be honest, it don't feel like a 500 pound monitor, while the display is great and thank god I've had no issue... I can blatantly see where corners could have been cut.
Speakers are just useless, they should been taken out, and the money saved on them (. 10 pounds?) could have maybe put that towards a better osd
Oh well. I like my monitor but it's defo not going to win any awards for design
HDCP is certainly an issue on the HZ27WC model with some reporting its fine whilst others can't get it to work. The EDID showing its not HDCP compliant isnt so much of a problem: the issue is whether a genuine blu-ray disc works or not. For now, we've removed all mention of HDCP from the HZ27WC blurb [but continue to pay royalty fees]. Our engineers are working on this. A new model [same panel and design] featuring DP and twin HDMIs is due to be launched but was stalled for this same problem. We will keep users posted and I suspect an answer this month.
For some reason, it seems drivers are only being loaded once Windows starts and not before then.
The alternative is to pay almost twice the amount for a monitor built around the same panel with far fewer connectivity options. There are numerous posts scattered around various forums from users experiencing difficulties with these expensive displays. The fact that one pays more doesn't necessarily mean its a 'better' display. We could have encapsulated these into a fancy AL enclosure but that would have meant a massive increase in the retail price. We weren't looking for design awards - we simply wanted to offer a high spec model at the cheapest possible price. The glass comes from Japan and is rated as being the clearest for LCD use. Internal power supplies were dropped to extend the lifespan of the panel. The OSD is basic but functional with plenty of options for users to play about with [the only competitor to this model has no OSD whatsoever]. Perhaps the buttons could have been placed at the front as a touch panel but that would have meant extending the bottom bezel. The point is that we feel the combination of panel quality, aesthetics and features makes these models a great buy.
I had the same problem as yourself, it has been returned, now just waiting on a replacement. I hope the next one is going to last.
"I think my WA monitor may have a problem. I received it yesterday afternoon, and set it up with the provided DL DVI cable. Went the full day with no problems whatsoever. Woke up the following morning, switched on the monitor and PC but I get no display! The monitor definitely powers on as the power light flickers between blue and red for a few seconds before changing to a solid red. I checked the cables, all seem fine.
Things I've attempted:
- Tried other cables: HDMI, VGA - still no display
- Reinstalled Windows 7 - nothing
- Connected my old monitor - works perfectly, so the PC is fine.
Any idea of the issue here, guys?"