Hermes (now rebranded to EVRi)! Why are they so good?!

Soldato
Joined
7 Jan 2009
Posts
6,374
Whats with the name re-brand,Are they also planning to completely restructure and re-train their staff AND deal with their lazy drivers while they are at it too?
 
Caporegime
Joined
13 Jan 2010
Posts
32,577
Location
Llaneirwg
Impressed with the (new?) feature where I as the sender can view the parcel delivery picture.

For ebay sales this is great for help in proving delivery if needed.

Use evri more and more.
 
Soldato
Joined
26 Dec 2009
Posts
9,623
Location
North
Got a delivered email today on phone, checked to see a picture of our living room which was quite a surprise.

Window was open, about 7ft high so seems delivery driver has lobbed parcel through window and then stuck the camera in to take a picture :D

Kinda feel violated
 
Soldato
Joined
1 Mar 2008
Posts
6,266
Location
Deep North
Ordered from Sports Direct yesterday and paid extra for next day delivery. Got email this morning with tracking info saying my parcel is out with the local courier person and is expected to arrive between 9.30am & 11.30am. Great I thought. Now it's 10pm and no parcel has arrived and the tracking still reports that it's out for delivery and will arrive between 9.30am & 11.30am. What an utter shambles EVRI/Hermes are.

1654453528.jpg
 
Soldato
Joined
22 Apr 2009
Posts
3,662
Location
North-West
Ordered from Sports Direct yesterday and paid extra for next day delivery. Got email this morning with tracking info saying my parcel is out with the local courier person and is expected to arrive between 9.30am & 11.30am. Great I thought. Now it's 10pm and no parcel has arrived and the tracking still reports that it's out for delivery and will arrive between 9.30am & 11.30am. What an utter shambles EVRI/Hermes are.

1654453528.jpg

Did it show up?
 
Soldato
Joined
24 Jan 2022
Posts
3,614
Location
Over There
Never had any issues with Evri (tempting it now) but have had mega issues with local DHL to the point I now contact sellers to find out which courier service they use and will not buy if DHL

PO Is another my shoulders drop when I find out they will be leaving a note through my door.
 
Soldato
Joined
1 Mar 2008
Posts
6,266
Location
Deep North
Ha ha this just gets better, apparently my parcel has just been delivered this afternoon. No idea where, the photo they have uploaded to the tracking ain't my door. What a joke!

Officially never ordering any ever again who use this shower of ****.
 
Caporegime
Joined
21 Nov 2005
Posts
40,439
Location
Cornwall
Only issue I've ever had with Hermes was an old girl who was too weak to lift a parcel out of her car.

The Amazon Prime delivery vans are currently the worst for me, they've failed to deliver 3 out of my last 4 parcels, and anything branded Royal Mail can literally **** off and die. Their service is a national disgrace and the sooner they're no more the better.
 
Caporegime
Joined
13 Jan 2010
Posts
32,577
Location
Llaneirwg
Damn dpd.
Kept trying to rearrange delivery.


-Your parcel will be delivered on 4th
-I tried to rearrange for 7th - confirmed -
-Delivery attempt 4th
-Your parcel will be delivered on 5th
- I tried to rearrange again - confirmed
-Delivery attempt 5th

I actually prefer evri.
 
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