Holiday Cottage Deduction from Deposit

Outrageous. Tell her you'll replace her set of chopping boards if she replaces your set of lungs from the dangerous fumes you had to breathe in when that chain of events that had nothing to do with you took place in her gaff.
 
Has she allowed for the cost of living crisis, hyper inflation and the sky falling in?
 
BadMojo said:
Comparison is exactly how this works. It's an indication of what's reasonable and how the issue being discussed is handled by professionals, by businesses in the business of replacing damaged/lost items.
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But you've ignored the insurance excess in your comparison.
 
It would be funny if the landlord went through insurance to get it replaced and then charges the OP the excess amount. Which will be in at least 3 figures, let’s say £100.

On top of that, an admin charge of say….£15?

How about postage of old set back to the OP, packaging, at least £5, and postage…to ensure quick and reliable delivery with tracking, sent via UPS or DPD, probably £30 due to the size and weight.

Then admin charge for postage, this will take longer as it includes time spent buying packaging, and going to drop off point, probably total 90mins of the time. £30.

And let’s make the whole thing bulletproof, she instructs a solicitor to write OP a letter detailing the above, at £275 per hour, charges passed to the OP. I would think this would be like 2 hours at least

Sooo, if OP wants it to take it really official and want it business-like, everything above board, this will cost him probably close to £1k for all the paperwork required.

Or…£15 and he feels ripped off.

Careful what you wish for.
 
BadMojo said:
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What a lot of words to say very little.

I'd say get off your high horse and pay the woman for burning her chopping board, then teach your son to be more careful. The incident could have easily become significantly worse than just a burnt bit of plastic.

Best write a negative review and also blame god for the wind blowing in the wrong direction, the swine! ;)
 
Send her an invoice for £16 to cover the cost of the stress it's caused you and your family, it's ruined your memories and experience of the holiday. Initiate small claims court proceedings if she doesn't pay.
 
It's not even 15 quid, it's "NEARLY" 15 quid.

Look on the bright side. For NEARLY 15 quid you've bought yourself an angry anecdote that will last for generations. Imagine the joy you will get out of regaling all your friends and colleagues with the story of "that time some bloody woman with a dodgy hob scammed us out of NEARLY 15 quid and ruined our holiday".

"Scottish Borders? Never again I tell you!"
 
MooMoo444 said:
Expected something like £100 from the tone of the OP. I doubt you can buy the individual chopping board from the set so £15 seems reasonable for negligence.
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Exactly. I was reading it thinking haha they've been fleeced hundreds for some super-deluxe chopping boards handcrafted from thousand year old trees by virgin Amazonian maidens.

Nope, it's under £15. Even if the chopping board is worth less there's the hassle the owner has had to deal with acquiring a new one. They probably don't want a mismatching set for aesthetics reasons which might be important in a holiday let.
 
OP nearly burns down owners cottage then complains about £15, good job they weren’t Joseph Joseph branded.
 
This reminds me of a holiday a few years back. I owned a hob kettle at the time. While away I filled up an electric kettle and then put it on the hob and lit it. That didn't go down too well...
 
It's not a bad amount especially if the item has to be replaced quickly before the next guests, a trip out may have been needed ect
 
BadMojo said:
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The cost is minor, but that's not the point. We dislike being taken advantage of.
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A "not sure if serious" meme would be appropriate here.

Leaving anything (let alone something made out of plastic) on top of a hob is negligent.
As a result of your negligence, someone else's property was damaged.
That person has charged you only the direct replacement cost. Replacing a set when one of the set is damaged is a direct replacement when the single damaged item can't be replaced individually.
They haven't charged you for the time and inconvenience they incurred as a result of your negligence, nor have they charged you for any other expenses they incurred as a result of your negligence. Delivery isn't usually free on very cheap items.
They haven't charged you for any of the usual vastly inflated "admin fee" type of thing.
They haven't charged you a fee for disposing of the damaged set.

They've been generous to you. Quite the opposite of taking advantage of you. Your negligence could have destroyed their cottage.

And alongside all of that, the sum of money involved is less than £15. Much less, really, since you're not disputing the largest of the 3 chopping boards and that would be more than 1/3rd of the cost of a set of 3 cheap plastic chopping boards with the other two being smaller. So you're this bothered about maybe as much as £9, tops. That is relevant. Cost is always relevant. A dispute over money only matters if the amount of money is at least slightly significant.

If you really want the set you damaged, then you should be willing to cover the cost of you getting it. Either travel there to collect it or pay for the cost to have it delivered to you. If the other party is being nice about it, they could waive the cost of their time. If they're being like you, they could add that cost on too. Either way, the fair cost to you would exceed the value of the damaged set. But it's the principle of the thing, right?

Have you considered challenging them to a duel over this serious point of honour?
 
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