I hate my Job :/

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Can you afford a pay cut ? Maybe take a full time bar job to to see you over until the switch to Essex with the Desmeister ?

Daft jokes like the one above aside Piggy, I really know how you feel. I will give you the scenario.

I used to do a lot of tech service work around the country, mainly in the Scotland, London and Home Counties region. While in Kent, I used to stay in a hotel called The Overcliffe, a nice place overlooking the Thames. It used to cost £59 a night and I would stay there regularly.

I helped, along with the sales rep down there to secure a contract worth about 40-50k. The contract was just outside of Aldershot and some of the lads from the company gave me a lift to the train station afterwards as I did not have a company car, a distance of about 15 miles. As a thank you, I bought the lads a pint each ( 4 ) and put it on the company tab. The sales rep I was with had left by this point.

I later, when I payed the bill at the hotel, discovered that I had been placed in a slightly better area of the hotel and it was £79 a night. Again, this was on company expenses. The company secretary books the hotels and she made a small error this time.

On my return, I put my expenses claim in and a couple of days later, I was phoned up by the managing director who blasted me down the phone accusing me of taking the **** with expenses and I could not even get a word in before he slammed the phone down on me. This was a Friday and to say that it ruined my weekend was an understatement.

Anway, from then I was blanked, shunned and treated like dirt by him. At the rest christmas party, I was with a group of about 4 people standing with me an he offered drinks to them but not me. The MD's brother, who worked there also and was his pet snake and spy in the place, even took my tech and research and development book to him so he could pick faults or maybe look for an excuse to get rid of me.

That was it. ' **** you ' I thought and I embarked on finding a new career for which I was successful a few months later. The day I got the job, my immediate supervisor and the Technical Director were away on business so after phoning them out of courtesy, I took my resignation letter to the MD, which he read with a pale face.

' By the way ..... I said.

' Going back to the expenses incident. I did not take the **** and a little digging would have shown you that your secretary made the booking error, not me. And 4 pints for the sound lads who gave me a lift was small change compared to a premium rate taxi fare which would have cost you even more ......

' Don't ever question my integrity again '

With that, I walked out and I debate whether I have felt as good in my life.
 
Dolly said:
What??

Piggymon gets some sort of warning for not hitting targets and told not to wear a short skirt and suddenly she should be suing her employer for stress? Is this really what the world is coming to? :confused:


Yes, if you have read the whole thread, you'd realise that it isnt just two incidents. From what I gather this is professional bullying.
So what you you do then my friend? Sit and take it, with no real way of coming to a solution? The stress is affecting your health and you're getting undue stick from your employers, but you think that this is perfectly ok and acceptable standard procedure which everyone should put up with.
From Piggy's account it sounds like much more that the banalities which you talk of.

Suing for stress puts it poorly. Its not that its a suing culture at all but if youre desperate and upset with no real alternatives then what else would you suggest?
 
Piggymon said:
.. The Skirt is about 2" above my knee

That must be practically dragging the ground ! :p

I think you should get yourself signed off work with stress. Maybe ask your boss for a written copy of the dress code. Harrassment at work is a serious issue.

Is it me or does that cat look extra big :confused:
 
Dolly said:
What??

Piggymon gets some sort of warning for not hitting targets and told not to wear a short skirt and suddenly she should be suing her employer for stress? Is this really what the world is coming to? :confused:

Umm....I don't think you've read the thread correctly have you?

next time read the thread properly before jumping up like that.....and this thread only gives you the smallest idea what it is like working there, trust me, she has a very good case for constructive dismisal.
 
Kamikaze_Pigeon said:
Umm....I don't think you've read the thread correctly have you?

next time read the thread properly before jumping up like that.....and this thread only gives you the smallest idea what it is like working there, trust me, she has a very good case for constructive dismisal.


Quite.

She seems to have had an unusually rough time dont you think?

Piggy
I'd be interested to know if you go to a solicitor and then what advice they give you.
 
Well, I apologise if I'm reading this thread incorrectly, but from what I have read there doesn't seem to be much of a case for 'constructive dismissal':

Piggymon said:
I was taken into a meeting this morning and put onto a PIP because of it..

...This morning I took a call and was coming up to about 20 mins .. I couldn't do it any quicker and I was getting stressed so I burst into tears and chucked my headset...

...I have been told off today for wearing a skirt which has been deemed " Too Short "

Every job has its ups and downs and certain levels of stress. As Alaisdair correctly points out the whole point of call centres:

Alaisdair said:
If you work for an outsourced call centre, you're guaranteed to offer poor service as quickly as possible. Most of the time, the client (i.e. NThell) will be paying on a per transaction basis, either that or they'll only pay for call durations below the agreed target AHT. This is why it is in their best interests to lower the AHT as much as possible. This is just the way call centre businesses work, there's nothing much you can do about it.

From what I gather, all of the employees have these targets to meet, so asking one employee to try to keep to their targets, and having a procedure for poor performance seems reasonable. Although admittedly, it would be better for the customer/employees if the employer took a different approach and actually wanted the employees to help the customer instead of meeting targets, but as has been noted, the business is about meeting targets - if you aren't up for the stress assosciated with this kind of work then get out. It is up to the employer how they run the business and when you accept a job with them, you agree to work for this business - not try to tell them how to run it.

I know that call centre work can be tedious, draining and stressful at times but tbh you take this on when you take the job. From what I gather, these rules/dress codes/procedures are applied to every employee, so I don't understand how this situation amounts to "professional bullying" - I think everyone's vision is too clouded to see the real issues.

The best thing that Piggymon can do is:
  • Speak to her manager and explain how she is feeling, maybe take a break
  • Look for a job elsewhere (and from reading the thread I gather this is what she wants to do)
  • Stick it out as she will be leaving anyway (and yes, I've actually read the thread and that's how I know this)
  • Take a career break until she moves (which I gather probably isn't a viable option finance wise)
 
Kamikaze_Pigeon said:
Umm....I don't think you've read the thread correctly have you?

next time read the thread properly before jumping up like that.....and this thread only gives you the smallest idea what it is like working there, trust me, she has a very good case for constructive dismisal.

I take it you used to work there Kamikaze P ?

I am getting the impression it is not a good place to work.
 
Piggymon said:
Thanks again guys :)

I'm debating on whether or not to have a meeting with HR and ask a Team Member to come along as a witness .. I feel I need to get things off my chest

I'm afraid this will make things worse tho :/

Feel the lure of Cheltenham :)
 
Piggymon said:
Stoppit you ... It's hard enough to stop myself from Emmigrating right now without you encouraging me :p

You're doing better than I would be :p
I'd be out of here like a shot if I could :o
 
I missed a few things but have you not spoken to HR yet? although your manager is your first step, isn't HR ment to be the second? TBH i dont know exactly what you have to do but the 3min per call thing isn't even enough to have a decent chat, let alone computer/IT related calls
 
It may be worth disapearing to Essex earlier.

Possibly more jobs available. *may be worth naggi..errr..asking Desmo for some local papers to look though. ;)*

Simon/~Flibster
 
Piggy-don't them get you :) They are not worth it. There are just jealous cos your a nice looking woman :)


nothing wrong with that skirt at all :/ Very very sexy

Love the boots as well :eek:
 
Haly said:
You're doing better than I would be :p
I'd be out of here like a shot if I could :o
There isn't a reason the move can't be made now. I can cover all finances until Piggy sorts out a new job. I guess we're just trying to be sensible about the whole thing and giving it time :o
 
Desmo said:
There isn't a reason the move can't be made now. I can cover all finances until Piggy sorts out a new job. I guess we're just trying to be sensible about the whole thing and giving it time :o

Ohhh sensible......I hate that word :p
 
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