Item arrived damaged in Denmark

But can PayPal not take any further action against you if you do that?

They can send you angry letters from a 'debt collection' agency demanding you pay the money, but you can safely ignore those.

Paypal are so quick to take money from you and leave you in the dust that if they actually took you to court to get the money, they'd just lose anyway, especially in this case.
 
I don't think PayPal's Buyer Protection would cover this anyway. It's not like you sold it through eBay or a website that offers PayPal as a payment. As far as they're concerned wouldn't it just be a transfer of money?
 
That damage was done out of the packaging, he's messed up and trying it on. No refund for him and tell him where he can stick it after you have removed your cards from PayPal.
 
like i said remove your cards and cancel the direct debit on your bank, do this quickly because once you have a dispute on your account you wont be able to remove them.
 
They can send you angry letters from a 'debt collection' agency demanding you pay the money, but you can safely ignore those.

Paypal are so quick to take money from you and leave you in the dust that if they actually took you to court to get the money, they'd just lose anyway, especially in this case.

So I can expect debt collectors letters and risk paypal not allowing me to use them again for all my future purchases? Just what I need.
 
Sorry but what a **** telling him directly what was wrong with the photos.
You should have ASKED further questions so that he dropped himself directly in the ****

The most pertinent question would have been "Is this exactly as you unpacked the product and not modified it in any way?

If he had said "yep, that's how it arrived" You would have had him..

ARGGH, why don't people think!
and you had a month to "plot" this too!!
 
Last edited:
But could it be possible that customs opened the parcel and then didn't rewrap it very well..

This. At a guess, what's happened is that the package has received a bang on one end which has caused the inner tube to shift and smash the PSU and plug. Customs likely did not rewrap the PSU and plug properly and did not properly refill the tube so things couldn't move in transit.
 
This. At a guess, what's happened is that the package has received a bang on one end which has caused the inner tube to shift and smash the PSU and plug. Customs likely did not rewrap the PSU and plug properly and did not properly refill the tube so things couldn't move in transit.

Is the inner tube made of steel?
 
No, hard plastic. It was basically a sealed drainpipe with some circuitry and springs inside.

so after 2 months of people helping you out your just going to bend over.
OP send me £500 too.

Don't be silly now. I've appreciated the help enormously and followed a lot of the advice here so far. Based on what people have said about the plug and their suspicions, that's exactly what I've now put to him. As far as Fuzz telling me what I should have asked, I asked on page 2 if there is anything I needed to alter before I send and no one answered. So with a couple of revisions I sent it anyway.

I've done what feels right to me up to this point. Closing my paypal account may or may not be the right thing to do, but personally it doesn't sit right with me, and I really don't want to risk debt collections, bad credit scores and not being able to use paypal again. At the end of the day, I'll be out of pocket by only about £90 and then I'll sell it on cheaper and will recoup my losses. All I really then lose is profit which is unfortunate. I'll just have to wait and see what he says now.
 
Back
Top Bottom