I contacts the place of purchase and will be asking for an exchange. But I believe I have to pay the return shipping/insurance which I think is wrong.
I'm pretty certain that the seller should cover shipping for exchanging a faulty product, because they are "in the wrong" having supplied a faulty product, not because you've simply changed your mind.
@Stu Did you go with one of these in the end?
I posted a little in the Alienware AW3418DW thread then bought one in July 2018. You were hanging on to compare with this LG as I remember...
Reality kicked in last summer when the Alienware was on sale, which I picked up for £615 after discounts. I would have preferred the LG if price wasn't a factor, but even back then the LG was looking like it would be at least £1100... £500 difference was just too much, and I didn't think the LG would be sufficiently better to justify.
I am still actively following this thread though