Monzo/Starling Banking/Revolut

englishpremier said:
Which is a backtrack on their original promise. Better than nothing, but £200 doesn't go far when travelling abroad. You'd be better off with Starling that has committed to fee free foreign currency, Metro in for EU travel, or a specialist credit card. Bear in mind that in many countries you need cash and simply cannot pay for everything with a card at the POS. I'm not talking smaller countries either, Germany for example is still a massively cash bashed economy.
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Ahhh I didn't know this as only signed up recently :) Thanks!
 
Recently opened a Starling account, purely for use abroad purposes.

Flawless sign-up / opening, impressive app features inc. Notifications on spend.

Really happy with it and i highly recommend for use abroad.

Its actually quite worrying how fast the sign-up was, other large banks need to do some catch up! (i work for one of them:eek: )
 
All the digital banks are like that in terms of sign up. It's great.

When I was opening business account I filled out an online form at TSB. I was horrified to find that they print it, then post it to you to sign and send back to them. Suffice to say it went straight into the bin, they're better things to do in life than mess about with paper sign ups and in branch interviews.
 
Oh look just fired up the Starling app and they have made some changes and now it's asking for a blooming password. What password! I've been using Starling since last October and I've only ever had to type my passcode to log in. Now my account is locked! Total utter BS.
 
LeeUK said:
Oh look just fired up the Starling app and they have made some changes and now it's asking for a blooming password. What password! I've been using Starling since last October and I've only ever had to type my passcode to log in. Now my account is locked! Total utter BS.
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No problems here. Always use finger print to log in
 
enigma27 said:
No problems here. Always use finger print to log in
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It has only just given the fingerprint option for me today, then it spazzes out asking for a new passcode and a password. And this is the future is it? trying to remember BS just because they don't know what they are doing.
 
LeeUK said:
It has only just given the fingerprint option for me today, then it spazzes out asking for a new passcode and a password. And this is the future is it? trying to remember BS just because they don't know what they are doing.
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You can't remember your password so they don't know what they're doing, it's their fault and BS? Sounds legit. You set it when you created your account.
 
macuser said:
I use a Clarity for Purchases and Nationwide FlexPlus for cash withdrawals when abroad. Any reason to open a Starling account?
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Isn't FlexPlus a paid service and only free to withdraw cash in the EU?

Probably no point in another bank account just for foreign spending, but perhaps a Revolut card as a backup could be handy from time to time.
 
Maccy said:
I've not had any issues with mine, but the CEO blogged about it very recently - https://blog.revolut.com/enough-with-the-excuses-heres-how-were-going-to-stop-these-outages/

Not sure if it affected both Visa and Mastercard users (I have a Mastercard) and I know there were Visa issues recently.
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This affected both Visa and MasterCard as far as I know. They have put the blame on their card provider (Wirecard still I believe) which has plagued these startups for months, years even. Monzo and Starling both used to use them but now handle card issuing and transactions in house. They both have focused on building a reliable service with a great customer experience rather than only on building their user base.

I've stopped using Revolut months ago as their customer service is shocking and struggling to keep up with their product. They are focusing far to much energy on adding crypto currencies and not enough on their core functionality.

I haven't tried Starling but they seem to have a pretty good offering.
I use Monzo as my daily and will likely switch to them entirely once I have my £125 leaving present from First Direct in a few months.
 
I'm in Italy, Rome at the moment I am happy to say that Revolut has been flawless thus far paying for food at various resteraunts. I just slapped about £200 before I left England and the card is converting on the fly to euros during transactions.
 
Kainz said:
I'm in Italy, Rome at the moment I am happy to say that Revolut has been flawless thus far paying for food at various resteraunts. I just slapped about £200 before I left England and the card is converting on the fly to euros during transactions.
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I'm in Tenerife just now and it's working great for me, too. Although for some reason I've been topping up in GBP and then converting it all to EUR which I think might be unnecessary?
 
String said:
I'm in Tenerife just now and it's working great for me, too. Although for some reason I've been topping up in GBP and then converting it all to EUR which I think might be unnecessary?
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It can work in your favour if you converted to EUR when the pound was weak but generally just top it up and leave it in that currency, it'll use the Mastercard/Visa exchange rate.
 
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