My EK blocks nickel flaking off.
- Thread starter Martini1991
- Start date
E-tailer have sent images to EK.
Waiting on EK to deliver verdict.
I'm bloody confused now, I can choose new blocks, but I've just bought two XFX 6870's which have screws.
Wish I'd gotten 480's instead =/.
I've just sent the E-mail now.
Waiting on EK to deliver verdict.
I'm bloody confused now, I can choose new blocks, but I've just bought two XFX 6870's which have screws.
Wish I'd gotten 480's instead =/.
I've just sent the E-mail now.
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Soldato
I thought you hated XFX and why not RMA under DSR?
I don't hate them exactly, their packaging is impressive etc.
They were cheap cards, and have warranties, they're also fast.
Soldato
aren't you worried that they may try to fob you off on the warranty front if they find any signs of a waterblock? I mean XFX are known for their CS, not in a good way though
Which is why I don't want waterblocks back
. Sapphire don't have warranty stickers, XFX do, and my 6870's are from OCUK, so they would put two and two together.
E-tailor have stated themselves that they don't look like they've been plated correctly.
EK will replace the blocks with like for like, E-tailor will then keep those replacement 6870 blocks.
I can then choose other 6870 blocks to use. Which is fine, however it's going to cost me 35 quid to change blocks, and I'm unable to get a refund.
What do I do?
EK will replace the blocks with like for like, E-tailor will then keep those replacement 6870 blocks.
I can then choose other 6870 blocks to use. Which is fine, however it's going to cost me 35 quid to change blocks, and I'm unable to get a refund.
What do I do?
Soldato
Blimey Martini1991 hope ya get sorted soon what a pillava
Yeh, it's a massive pita.
So, all I can accept is waterblocks =/.
So, all I can accept is waterblocks =/.
Associate
get your replacement EK blocks, advertise them for sale, then email EK directly with the links to the for sale threads, and then point out this is what you think of their kit and service, and as a result you wont even use the new ones, and will never buy again from them
they have got to realise that in such a relatively small market place, a LOT of discussions take place, and a good percentage of their business can be based on word of mouth recommendations, and repeat business is a must.... kill one kill the other.
there is nothing like the brutal truth of your customers sticking 2 fingers up to your products to make you initiate a change
They've made the EN blocks, but unfortunately there are no EN 6870 blocks. They seriously expect me to use blocks from a known faulty process.
And it'd take an age to get the Nickel blocks back.
And it'd take an age to get the Nickel blocks back.
Associate
i always find myself wondering if there is anywhere that might offer the nickel plating service, not specifically for waterbolcks, but that could do them perhaps ? ..... like a chrome platers will chrome pretty much anythign you take to them
RRtech.
He lives in US so would be rather expensive.
There is a NO COMPETIOTOR LINKS place that will nickel plate for £10 per block, sent a email in trust.
really? you are an established poster, you should know better.
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I bought a block for my GTX5800 in Nov/Dec and not got around to rebuilding my rig due to house move and re decorating, you all the know how difficult wifes can be.
Anyway can blocks be returned when they have not been used as it was not clear to me on the EK site.
Anyway can blocks be returned when they have not been used as it was not clear to me on the EK site.
How can I force a refund?
If I opt for Nickel EK blocks as replacement they'll likely suffer from the same problem again, and I've just had to pay out money and haven't gotten the money to pay the extra 35 quid for the heatkillers blocks.
I'm frigging fuming.
If I opt for Nickel EK blocks as replacement they'll likely suffer from the same problem again, and I've just had to pay out money and haven't gotten the money to pay the extra 35 quid for the heatkillers blocks.
I'm frigging fuming.
Soldato
So I stripped my setup for the new build and opened the CPU block(Ek Supreme HF Full Nickel).
Guess what? it has the Nickel flaking issue as well! It is about 1 year old and has been on Distilled water + Silver Kill coil.
It is too dark to take pics but I will update in the morning.
Guess what? it has the Nickel flaking issue as well! It is about 1 year old and has been on Distilled water + Silver Kill coil.
It is too dark to take pics but I will update in the morning.
I want to see the pictures of this!
Martini,
How long had you had the blocks?
How long had you had the blocks?