E-tailor have stated themselves that they don't look like they've been plated correctly.
EK will replace the blocks with like for like, E-tailor will then keep those replacement 6870 blocks.
I can then choose other 6870 blocks to use. Which is fine, however it's going to cost me 35 quid to change blocks, and I'm unable to get a refund.
What do I do?
get your replacement EK blocks, advertise them for sale, then email EK directly with the links to the for sale threads, and then point out this is what you think of their kit and service, and as a result you wont even use the new ones, and will never buy again from them
they have got to realise that in such a relatively small market place, a LOT of discussions take place, and a good percentage of their business can be based on word of mouth recommendations, and repeat business is a must.... kill one kill the other.
there is nothing like the brutal truth of your customers sticking 2 fingers up to your products to make you initiate a change