Samsung phoned finally telling me there's no stock (even though it's in stock on the website) and now offering me a refund. No clue why they can't just send me one from the website instead of giving me a refund. Honestly, awful support. The monitor is gonna cost me about £62ish more than when I purchased it but they are giving me a £50 voucher so it's about £12 more now.
No clue why they couldn't just offer me a refund a couple weeks ago. The fact that it took them a month to tell me there's no stock is the most frustrating part of it. Contacting the week after week and nobody was able to tell me any valuable information, just left me waiting.
Honestly makes me not even want to buy another G9 just because of how bad this experience was lol. But I do really like the monitor other than the few flaws it has. Not really sure if there's anything better I can purchase for the same amount of money (£1100). The new G9 will probably be closer to £2000 and that's too much for a monitor for me personally. When I initially started looking for an ultrawide I said £500 tops, so I already overspent.
I probably will order another G9 but I'm curious, which model number do you think will be the most recently built? There's LC49G95TSSUXEN and LC49G95TSSRXXU on the Samsung website atm. I guess there's no way of really knowing, but the RXXU model was never on the Samsung website before, so maybe they're more recent builds?
Overall, what a waste of 9 weeks without a monitor, would not recommend lol.
I'm not sure how much help it'll be, but I picked up my G9 from OcUK back when they were on sale at the end of march, and my unit is a LC49G95TSSUXEN unit and was manufactured Feb 2021, and has none of the issues that have been reported by other users. No Dead pixels (although that may be more luck than anything else) and no other issues that I can see at least, even running at 240hz with Freesync on or off, all seems fine.