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Next Graphics Card Drop for OCUK.. !

Thanks for confirming. Unfortunately, we can jump though hoops to stop bots but can't help glory hunting people who share the links outside of our forum. We honestly don't have the capability within our current website to, for example, require a forum account to enable ordering.

You could list cards on the MM and limit people to one each.

There is no way bots could get around that.
 
I dont think anyone is going to be buying a RTX 3070 for £2500, also it makes sense that Nvidia keep up stock levels with the 3070, imo its the worst of the bunch of cards, people either want 3060ti or 3080, I feel like Nvidia know this so will milk as much 3070 as possible first while they can

also how do other retailers sell close to MSRP?
Interesting you'd say that since those are the most efficient mining cards. Which is probably one reason why supply is so awful.

as for MSRPs, taking FE cards out of the conversation since they are contract priced, I don't see any resellers selling close to "MSRP" because NVidia's MSRPs are frankly cow dung.
 
:D that's a novel idea. unfortunately, as a VAT registered reseller, that skates really close to some legal issues I'm sure.
I think he means put the link listing on there as apose to sell them there?Since new users can't go in there. Certainly no legal issues with posting your links on your forums in a locked section.
 
Well as another mentioned that you guys are making the effort is something you don't have to do and costs time and energy so for every gamer/enthusiast that gets a card, thanks.
 
Yes but think the cat is out the bag now on the 3070's that last drop I just did, we've sold over 500 cards so I am guessing an alert must have got triggered somewhere. :(

Shall assess on how oversold we are now as some people may have to be waiting a few weeks, good news is 3070's do arrive frequent and often.

That's a bummer. I missed out on the earlier drops but thought I had finally been successful and was hoping for a delivery later this week. Knowing my luck I'll be in a queue at a position in the 500s now and have a month or two's wait. When it does finally arrive there will be a fight as to who's PC it goes into. 4 kids want/need a new card, as well as my own machine. It's a shame there is no way of knowing who let the cat out of the bag and informed the Discord channel(s) so we could have a public Hanging, Drawing and Quartering of him/her.
 
That's a bummer. I missed out on the earlier drops but thought I had finally been successful and was hoping for a delivery later this week. Knowing my luck I'll be in a queue at a position in the 500s now and have a month or two's wait. When it does finally arrive there will be a fight as to who's PC it goes into. 4 kids want/need a new card, as well as my own machine. It's a shame there is no way of knowing who let the cat out of the bag and informed the Discord channel(s) so we could have a public Hanging, Drawing and Quartering of him/her.
Since you've mentioned capital punishment I have no shame in telling you this: work out your priorities. If it really is that bad for you, couldn't the kids inform you of when Gibbo is letting the cat out of the bag? There have been multiple times in the last five months. I'm not suggesting they use Daddy's credit card but someone can be putting in the patient hours like the rest of us. You only have yourself to blame. For my work, I've managed to bag fourteen 30 Series cards in the last five months from the good people at OcUK.
 
Since you've mentioned capital punishment I have no shame in telling you this: work out your priorities. If it really is that bad for you, couldn't the kids inform you of when Gibbo is letting the cat out of the bag? There have been multiple times in the last five months. I'm not suggesting they use Daddy's credit card but someone can be putting in the patient hours like the rest of us. You only have yourself to blame. For my work, I've managed to bag fourteen 30 Series cards in the last five months from the good people at OcUK.

Chill out, I’m joking about the hanging, drawing and quartering.

It’s not the end of the world for me, I can wait as long as necessary, be that spring, summer or autumn.

If I was desperate, as you suggested, I’d sign up to all those Discord alerts. I’ve got better things to do than react to my phone pinging and then trying to buy something that will disappear in a few seconds/minutes.

I happened to be browsing the forums as 17:05 when I saw Gibbo’s post and looked out of curiosity. I didn’t expect to see anything still available but as there was I purchased one while I was there.
 
Chill out, I’m joking about the hanging, drawing and quartering.

It’s not the end of the world for me, I can wait as long as necessary, be that spring, summer or autumn.

If I was desperate, as you suggested, I’d sign up to all those Discord alerts. I’ve got better things to do than react to my phone pinging and then trying to buy something that will disappear in a few seconds/minutes.

I happened to be browsing the forums as 17:05 when I saw Gibbo’s post and looked out of curiosity. I didn’t expect to see anything still available but as there was I purchased one while I was there.
So you're not serious about anything then. Fun.
 
There are ways this could be managed so loyal customers and forum members get cards, already discussed in this thread. The question is whether OCUK want to implement something or not.

Also:

Do enlighten me if im being thick here.
But how can you oversell something if you set the stock level to 10, surely only 10 can then be purchased?

A completely valid question and one that has not been answered properly. The below comments attempt it:

in the simplest terms -possible, the orders for said item come in so fast that it overwhelms ‘the system’ and it just can’t keep up hence the overselling.

That's a cop out explanation and does not answer the question at a sufficient technical level at all for IT/tech savvy users of this forum.


Nope
Order goes into website, payment processor checks details, website sends order to internal system and Internal system sends new stock level up to website....whole process takes a few minutes when working well and a lot longer when traffic levels are high. For the initial 3080 launch the internal system didn't start to see orders coming through until many hours after the products went live.

We are working on a new website and new internal systems to go live later this year which should hopefully stop this, but for now we're stuck.

And neither does this in all honesty. You've not explained why it takes minutes/hours to update stock levels on the front end. I can tell people in basic terms as well....because your system is **** and massively under invested/outdated. ;)

I don't mean to be harsh but people need to hear the truth. OCUK's stock ordering system is not fit for purpose for high demand items. It's not just OCUK in fairness, many websites have this problem and oversell. If the investment and effort is there, this can be completely eradicated by having proper "live" inventory updates on your websites by using proper queue systems and processes. I know how hard IT change can be, when you have an already online system and business running 24/7, but it sounds like this "2 years in the making" upgrade you talk of is needed more than ever and should be prioritized.

I do sympathize slightly but when you complain of lack of staff, jammed phone lines, channel issues bla bla bla (which are all true I know), it does come across badly when you then go and resell at the prices you are reselling at on top. That just rubs salt into the wounds of already disappointed customers after these cards....the very people that keep your business running.

I don't want the above to look like I am being aggressive and butt hurt about a GPU. I'm not. I'm just having a grown up conversation here with OCUK staff about your actual IT systems and why technically this is being allowed to happen.
 
So I’m in the oversold queue according to the email I have just received.

No big deal, at least I am in a queue now for 1. Hopefully a few different make/models may come up whilst I wait and I can get in another queue for the rest of the family. Still not going anywhere near the various alert services though, I have a life to live and I’m not going to consistently react to a ping on my phone. I’ll just check the website a few times per day whilst I have a cuppa.
 
So I’m in the oversold queue according to the email I have just received.

No big deal, at least I am in a queue now for 1. Hopefully a few different make/models may come up whilst I wait and I can get in another queue for the rest of the family. Still not going anywhere near the various alert services though, I have a life to live and I’m not going to consistently react to a ping on my phone. I’ll just check the website a few times per day whilst I have a cuppa.


Yes the Gaming oversold by around 300 units andf the Vision around 100 units.
More stock will be incoming over next 3-6 weeks, do not contact sales/CS as they don't have any info and there are no options for changing.

The only option is to wait which should not be too long as 3070's arrive often or simply request a refund online:
https://www.overclockers.co.uk/cpu-gpu-pre-order-update
 
And neither does this in all honesty. You've not explained why it takes minutes/hours to update stock levels on the front end. I can tell people in basic terms as well....because your system is **** and massively under invested/outdated. ;)

I don't mean to be harsh but people need to hear the truth. OCUK's stock ordering system is not fit for purpose for high demand items. It's not just OCUK in fairness, many websites have this problem and oversell. If the investment and effort is there, this can be completely eradicated by having proper "live" inventory updates on your websites by using proper queue systems and processes. I know how hard IT change can be, when you have an already online system and business running 24/7, but it sounds like this "2 years in the making" upgrade you talk of is needed more than ever and should be prioritized.

I do sympathize slightly but when you complain of lack of staff, jammed phone lines, channel issues bla bla bla (which are all true I know), it does come across badly when you then go and resell at the prices you are reselling at on top. That just rubs salt into the wounds of already disappointed customers after these cards....the very people that keep your business running.

I don't want the above to look like I am being aggressive and butt hurt about a GPU. I'm not. I'm just having a grown up conversation here with OCUK staff about your actual IT systems and why technically this is being allowed to happen.
You're not being harsh in the slightest, look back at my post history and you'll see that I've said as much myself a number of times. I've not exactly been trying to hid anything :p

However, as I've also said;
- This website isn't that old, it was "new" just a few years ago. The entire ordering system and gateway was overhauled at the same time. Since then we've improved it but the current traffic volumes whenever we put a card up for sale exceed even the busiest 'Black Friday' that we'd ever had previously. We can't really justify investing as much as we'd need to in the current site when we hope to be rid of it in a few months.
- As you alluded to, for a company like us (i.e. not just a basic box shifting retail company with a few hundred products), there are no off-the-shelf solutions so everything has to be tuned & tailored to fit. This takes time.
- We've been developing a new website for three years
- We've been working on three new internal systems to replace all of our current software for a little over a year.
- I've spent countless hours, including over 20 hours this week alone in training/testing/feedback sessions for the main one of those. On top of that our sales manager, ecommerce director and MD have spent a few more hours in calls regarding the new website processes.
- We genuinely can't move any of these improvements any faster as development is not in house. (We're already paying to 'put a rush on' and get the development time down by a third on the usual)
- all being well, all upgrades will be rolled our over the next 6-7 months, but then, obviously we'll need time to tweak.

We know our weaknesses which is why high demand items such as some CPUs and GPUs aren't on sale, save for a few burst sales done to keep the stock moving. On my side, items like Z590 motherboards and some systems where I don't have solid, imminent ETAs for stock are also off sale. I've got manufacturers moaning at me because I didn't launch Z590 four weeks ago, but since that launch up to the start of this week only 8 of about 50 board lines had had any stock delivered. It might seem like a weird thing for a reseller to say, but we are not excited about the prospect of taking your money, especially if we can't give you an ETA for your order.
 
Yes the Gaming oversold by around 300 units andf the Vision around 100 units.
More stock will be incoming over next 3-6 weeks, do not contact sales/CS as they don't have any info and there are no options for changing.

The only option is to wait which should not be too long as 3070's arrive often or simply request a refund online:
https://www.overclockers.co.uk/cpu-gpu-pre-order-update

Are there likely to be further drops of other 3070s in the near future (today/tomorrow) or have you sold out of all stock now?
 
Are there likely to be further drops of other 3070s in the near future (today/tomorrow) or have you sold out of all stock now?
I wouldn't count on it this week. We've got to sort the mess that overselling yesterday has caused first and I'd like a little bit of time to see if we can implement a bit more bot protection.

If @Gibbo decides to be brave and do some more this week I think he should first agree to be the one who has to manually process the cancellation requests afterwards. :p
 
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