I don't understand how ticket touts are still an unsolved problem, it's almost like it's all deliberately manufactured
Course it is - Why would the ticket sites do anything to stop it? They get paid for the initial buy (service charge etc) and then paid again for the re-sale charge etc - paid twice.
Artist give it lip service about touts etc -but in reality - they don't give a toss either... They are getting paid whatever happens and it all builds the hype more.