I recall dealing with a lot of connectivity issues when I was doing ISP support stuff but hope it had moved on a little, seems to have gotten worse if anything.
*** Official SONOS Thread ***
- Thread starter RoyMi6
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I recall dealing with a lot of connectivity issues when I was doing ISP support stuff but hope it had moved on a little, seems to have gotten worse if anything.
Soldato
Anyone else get the lame apology email from the CEO today still failing to admit they rushed the release of terribly flawed app! The timeline they are giving for fixing really basic things is just getting longer and longer it’s really annoying to see a once market leading and innovative company fail so badly. My app is getting steadily more usable but the volume control is still appalling, the dropouts have become less regular but are still a problem and the inability to use a local library is definitely spoiling my enjoyment!
Soldato
On my network they took out SMB v1 support so I can’t use the USB stick in the back of the router I’ve been using for years.
“SONOS” said:
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I'm afraid I'm with Sonos on that one.
Yep was sitting in my inbox this morning.
Soldato
I can understand the decision and if that had been the only thing the update killed I would have been annoyed but gotten over it add in the total poo fest that they unleashed though and it is just one more irritant in a pile of them!
Soldato
I hate this world in which nobody is willing to admit they properly screwed up, there is always an excuse! When in reality deploying this absolute turd of an upgrade is pretty unforgivable! There is no way on earth they didn’t know it was totally borked before release yet they just went ahead anyway it’s shocking.
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Soldato
I know how they can admit to deliberately rolling out a new app knowing it wasn’t finished and was missing so many existing features is beyond me, someone should be getting the sack!
Shareholders gotta get paid, bro.
Agreed, somebody should have been handed their P45 for this mess.
Look at the damage the app has done, the app was supposed to be launched to be compatible with the new headphones. Has anybody bought the headphones, have they been a success? There are rumours of an Arc 2 launching soon, with the app broken people aren't going to buy that either, shareholders aren't going to get paid.
Soldato
The launch of the headphones seems like the most ludicrous reason to release such a badly borked app. They are an incredibly niche product and don’t actually work as part of the Sonos ecosystem anyway. I’m really torn at the minute as I was looking to expand my Sonos system as part of a loft refurbishment and at the minute I’m reluctant to spend the premium for what no longer feels like a premium product.
This is why Sonos/Shareholders should be worried. You are not the only one. Sonos products have always been premium with a premium price tag but they worked and were supported and updated for years, but releasing a broken app has shown Sonos customers what can happen to their products.
If Sonos went out of business their customers would be left with some pricey paperweights, unless they opened up the architecture to allow their continued use once they went out of business.
I didnt say they are going out of business, I surely hope not anyway, I use them a lot
Was just pointing out what would be the likely result if they did, its not like you can just plug the speakers into another amp etc, its a risk when buying into locked eco systems, much like Apple, you can have a perfectly functioning piece of kit, but Apple decide they no longer want to support it and that's it, looks at old iPad, they still work well but cant load any new software etc.
Does anyone have experience of the amp/ceiling/wall speakers?
App issues aside (I wish they'd focus on stability rather than new products
), we're looking at adding some speakers to our sonos system, I think unless I read something blaringly obvious we haven't really the energy to research moving systems. The wife would like to bury some, and to be honest I must admit with two children that can damage or dirty-ify anything I can understand a certain appeal. I appreciate they're perhaps not going to be amazing quality, but are they any good? Are the amps decent? Do I have to use a sonos amp? I've read conflicting answers to that so just wondering if anyone has one, they seem expensive and seem to claim that each listening "zone" needs an additional amp.
App issues aside (I wish they'd focus on stability rather than new products
), we're looking at adding some speakers to our sonos system, I think unless I read something blaringly obvious we haven't really the energy to research moving systems. The wife would like to bury some, and to be honest I must admit with two children that can damage or dirty-ify anything I can understand a certain appeal. I appreciate they're perhaps not going to be amazing quality, but are they any good? Are the amps decent? Do I have to use a sonos amp? I've read conflicting answers to that so just wondering if anyone has one, they seem expensive and seem to claim that each listening "zone" needs an additional amp.
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