Plusnet Discussion Thread

Caged · 5 Dec 2015 at 00:51

If you're a new build FTTP-only customer (assume docklands?) then you probably won't even have a copper phone line anyway. I think it's still only BT that offer fibre voice.

moogle · 5 Dec 2015 at 00:54

Caged said:
If you're a new build FTTP-only customer (assume docklands?) then you probably won't even have a copper phone line anyway. I think it's still only BT that offer fibre voice.

Nah I'm in a WBC FTTP area and that was the only choice. I do still have a copper phone line, but that's been disconnected. The phone is via the ONT.

tlrBeta · 5 Dec 2015 at 08:29

Any streamers and gamers using Plusnet?

If so, how does it perform for lag/spikes/jitter etc.?

Thanks

NightSt@lk3r · 5 Dec 2015 at 18:05

tlrBeta said:
Any streamers and gamers using Plusnet?

If so, how does it perform for lag/spikes/jitter etc.?

Thanks

I stream and game since i got upgraded on Tuesday and have had no issues, always super low 10-20ms pings while streaming to twitch at 3500kbps.

Wizzfizz · 5 Dec 2015 at 18:40

^ Same

TaKeN · 5 Dec 2015 at 20:03

Slightly confused at the moment as to how the whole Fibre engineer system works..

I ordered Fibre from plusnet on December the 3rd - Install date granted for 18th December. The neighbour ordered Fibre from BT on December the 5th - Install date granted for the 14th December. Same cabinet, both on self installs.

Are BT completely stupid?

tlrBeta · 5 Dec 2015 at 20:21

Wizzfizz said:
^ Same

When you say upgrade...is that the new standard ir owuld i have to sign up then request this upgrade?

ScoTTyBEEE · 5 Dec 2015 at 20:34

TaKeN said:
Are BT completely stupid?

Do you really need to ask that question?

NightSt@lk3r · 5 Dec 2015 at 20:54

TaKeN said:
Slightly confused at the moment as to how the whole Fibre engineer system works..

I ordered Fibre from plusnet on December the 3rd - Install date granted for 18th December. The neighbour ordered Fibre from BT on December the 5th - Install date granted for the 14th December. Same cabinet, both on self installs.

Are BT completely stupid?

When it comes to activations im pretty sure BT Retail customers are getting priority treatment, i ordered on the day it went live in our village along with several friends who are with BT and they all got activation dates earlier than mine.

TaKeN · 5 Dec 2015 at 21:20

ScoTTyBEEE said:
Do you really need to ask that question?

NightSt@lk3r said:
When it comes to activations im pretty sure BT Retail customers are getting priority treatment, i ordered on the day it went live in our village along with several friends who are with BT and they all got activation dates earlier than mine.

What an awful company, we all pay our line rental, access to equipment should therefore be equal!

KIA · 6 Dec 2015 at 19:40

TaKeN said:
What an awful company, we all pay our line rental, access to equipment should therefore be equal!

It is equal, well, the ability to schedule an engineer appointment is.

r7slayer · 6 Dec 2015 at 20:16

MissChief said:
I believe FTTP is still a trial for existing PlusNet customers and they don't currently offer it to new customers.

As far as i'm aware Plusnet don't have anything to do with FTTP currently nor are trialling it. BT are however the parent company.

r7slayer · 6 Dec 2015 at 20:17

NightSt@lk3r said:
When it comes to activations im pretty sure BT Retail customers are getting priority treatment, i ordered on the day it went live in our village along with several friends who are with BT and they all got activation dates earlier than mine.

They're not supposed to due to Ofcom regulations but still seems that way.

MissChief · 7 Dec 2015 at 00:01

r7slayer said:
As far as i'm aware Plusnet don't have anything to do with FTTP currently nor are trialling it. BT are however the parent company.

*cough* http://community.plus.net/forum/index.php?board=68.0

ChrisD. · 7 Dec 2015 at 08:18

That link takes you to the forum index.

moogle · 7 Dec 2015 at 08:22

S2KIP said:
That link takes you to the forum index.

Goes to the FTTP forum for me.

NightSt@lk3r · 7 Dec 2015 at 10:19

moogle said:
Goes to the FTTP forum for me.

Does for me too, but i think you need be a registered member to see it.

moogle · 7 Dec 2015 at 10:38

NightSt@lk3r said:
Does for me too, but i think you need be a registered member to see it.

I'm not registered. You need to be a customer to be a member. So all I can do is view certain posts, but not actually post.

If I could, I'd go ask about the FTTP service there. Bit silly really.

MissChief · 7 Dec 2015 at 12:07

As said, they're not offering it to new customers, only existing ones while it's still being trialled.

Twirlywoos · 7 Dec 2015 at 13:37

How do you add yourself to the fttp trial?

I can see that it is available in my area but it mentions fttp on demand

http://www.dslchecker.bt.com/