Soldato
- Joined
- 22 Jul 2014
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- 3,900
- Location
- Oxon
I was getting this too and I'm on Virgin. Must be a problem with Google.
Plusnet Discussion Thread
- Thread starter bulldog147
- Start date
I was getting this too and I'm on Virgin. Must be a problem with Google.
I can't remember, but they are generally conservative estimations, I was getting 90mb whilst my line settled. I now get low 70s consistently. A 40mb connection will be capped at 40 hence why it was maxed out , but the copper between your master socket and the street cabinet, and a stable connection will have the final say in your speed with an 80mb connection. At least that's my experience.
They do profile your connection for stability rather than speed, if the copper between your master socket and the street box is degraded that may be a factor, but also it may speed up once the line has been profiled properly,there is a settling in period.
If it remains that slow and they can't tweak anything, I'd say it's probably not worth paying for the 80 over the 40.
Soldato
- Joined
- 25 Sep 2009
- Posts
- 10,013
- Location
- Billericay, UK
I've been reading into this a bit more and it turns out Plusnet (and maybe VM) bought a load ip4 addresses from a US database and haven't switched over the ownerahip details. See here
http://community.plus.net/forum/index.php?PHPSESSID=dbdbc27da2a7d5c3be625413d1b99e45&/topic,130918.0
It migh also explain why some pages have been loading slowly recent (like Youtube) if I'm being bounced to US DNS servers. Worse yet folk have been turned down credit card and loan applications as IP checks are common place to prevent fraud. I might start a new thread on this issue as it serious business.
Just switched over to Plusnet from BT both on 76mb packages, the new modem/router is only syncing at 20mb. I used to get 62mb+, time to see how good Plusnet's customer service is! I was given an indicated expected speed of 62mb when I signed up which should be spot on.
I have done the BT wholesale speed test and I get my old speed on the 3rd test when I change to the BT server so it has to be something on Plusnet's side. Anything else to check?
I have already raised the fault online.
I have done the BT wholesale speed test and I get my old speed on the 3rd test when I change to the BT server so it has to be something on Plusnet's side. Anything else to check?
I have already raised the fault online.
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Soldato
- Joined
- 4 Nov 2006
- Posts
- 2,752
- Location
- Yorkshire
When I'm on TeamSpeak, TSViewer also shows me as being a US resident - was a bit random at first lol
Anyone else notice their rDNS showing their PN username now?
Go here to check it: https://www.grc.com/x/ne.dll?bh0bkyd2
You can go here to change it back to an IP address. https://www.plus.net/wizard/?p=wizard&page=22425&wizard_id=38
Not sure when this changed, but I've just noticed it.
Go here to check it: https://www.grc.com/x/ne.dll?bh0bkyd2
You can go here to change it back to an IP address. https://www.plus.net/wizard/?p=wizard&page=22425&wizard_id=38
Not sure when this changed, but I've just noticed it.
I've been on plusnet since february 2014 as unlimited fibre user and was getting around 56Mb down/12Mb up.
I did a speedtest over the weekend and now getting 32Mb/1.8Mb!
Had a look at plusnet and there is now 2 packages unlimited fibre and unlimited fibre extra! I checked back through my emails and i dont seem to have any notification that i was getting changed on to the new limited package.
I did a speedtest over the weekend and now getting 32Mb/1.8Mb!
Had a look at plusnet and there is now 2 packages unlimited fibre and unlimited fibre extra! I checked back through my emails and i dont seem to have any notification that i was getting changed on to the new limited package.
Soldato
- Joined
- 30 Sep 2006
- Posts
- 5,278
- Location
- Midlands, UK
If they do that to me they'll be getting a rocket!
You shouldn't have been. Id contact them if you where an existing customer when it changed you should have been left on the package you where on. (I think)
If you haven't started a new contract, then nothing should have changed and you should still be on your current package and getting the speeds you've always been getting, so I suggest that you get onto them and find out why you've been moved onto the new package.
What are Plusnet like these days? My Sky contract is coming to an end so I'm looking to switch.
I can get Zen for £46.99 a month, although I don't know if this needs an activation fee. Total cost for 12 months would be £563.88 plus any activation fees. It's a 12 month contract.
I can get Plusnet for £10.00 a month for 6 months, then £19.99 thereafter with a £195.58 up front payment. It's an 18 month contract. Total cost would be £495.46I imagine Plusnet may have some cashback offers somewhere.
Not really wanting to consider TalkTalk, BT or any of the others.
I may just pay the extra for a company I know I can trust.
I can get Zen for £46.99 a month, although I don't know if this needs an activation fee. Total cost for 12 months would be £563.88 plus any activation fees. It's a 12 month contract.
I can get Plusnet for £10.00 a month for 6 months, then £19.99 thereafter with a £195.58 up front payment. It's an 18 month contract. Total cost would be £495.46I imagine Plusnet may have some cashback offers somewhere.
Not really wanting to consider TalkTalk, BT or any of the others.
I may just pay the extra for a company I know I can trust.
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We've just signed up to a 24 month contract
I'm hoping we get the new Plusnet Hub One Fibre Router (rebranded HH5)
I'm hoping we get the new Plusnet Hub One Fibre Router (rebranded HH5)