I've been waiting over a month for an install, all due to my address not being on the Openreach database, despite a) it being the only flat in the block without a listing and b) it actually has a BT line from the previous occupants.
However, after sending an Openreach person out to check that the address exists, I can see that I've now been added (address appears on BT Address checker). I have now been given an install date for the end of next week.
Although I opted to get the Technicolour TG582n, I have no plan on using it - it is just mainly for backup. I have a Asus RT-AC86U router which I'd rather use. Do I need to inform PlusNet in advance that I'd like a BT Openreach modem or will the installer bring one anyway (I'm getting a combined phoneline and vDSL install at the same time)?