He shouldn’t have to justify anything really. He paid top money for the top of the range card and was offered a card with an inferior amount of ram.
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RTX 3090ti RMA'd, B Grade 4070ti offered as a replacement
- Thread starter RTids
- Start date
He shouldn’t have to justify anything really. He paid top money for the top of the range card and was offered a card with an inferior amount of ram.
Suddenly he is the bad guy here? People have very short memory of what was happening during gpu shortage.
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doesn't really matter to be fair, ppl more shocked at the treatment by OC tbf
I do remember RTX 3060 for £600
Offered a replacement card of similar value, shocking treatment, shame on OC!
Nobody said he was the bad guy, just explaining why he accepted a 16GB replacement.
It’s not similar value though, it’s still under warranty. The warranty doesn’t degrade over time, the warranty is against the product in the first place. Being offered an inferior tiered product isn’t really an acceptable outcome.
We get it though, you would have happily taken a 4070Ti as a replacement for a £2000 card with double the vram.
"£2000"
MSI NVIDIA GeForce 3090 Ti SUPRIM 24GB Graphics Card 4719072931599 | eBay
Card may have signs of wear and tear. See pictures.
www.ebay.co.uk
Associate
- Joined
- 28 Jul 2015
- Posts
- 173
Good on the OP for maximising what he could get out of the warranty he paid for.
OCUK went from a B-Grade 4070Ti (approx £600) to a B-Grade 4080 (approx £900) to nearly £1,100 cash. Meaning if he accepting their first offer, they would have profited by at least £500...
Profit on the original purchase, more profit on a warranty claim. I'd be praying for cards to break if I were them
OCUK went from a B-Grade 4070Ti (approx £600) to a B-Grade 4080 (approx £900) to nearly £1,100 cash. Meaning if he accepting their first offer, they would have profited by at least £500...
Profit on the original purchase, more profit on a warranty claim. I'd be praying for cards to break if I were them
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That is right he would send you that pot of spatula's he showed off a few years ago in that kitchen.
Well its just a shame that law here is as it is. In any EU country he would have gotten invoice value no questions asked.
Associate
Offering a B grade 4070ti as a replacement, what a joke.
Companies are all the same now, just trying to rob and fleece customers for the sake of their bottom line, pretty disgusting
Companies are all the same now, just trying to rob and fleece customers for the sake of their bottom line, pretty disgusting
It makes EVGA exit even more sad - it was such a great company.Offering a B grade 4070ti as a replacement, what a joke.
Companies are all the same now, just trying to rob and fleece customers for the sake of their bottom line, pretty disgusting
Suspended
Typical crab mentality from some trying to pull down normal people. Shame on you for siding against someone Subject to this treatment.
The original offer was derisive. the fact the OP has wasted so much time having to horse trade with a hundred million plus company etc.. all is in his favor.
Very poor customer service is only comment worth stating not against a normal guy.
The original offer was derisive. the fact the OP has wasted so much time having to horse trade with a hundred million plus company etc.. all is in his favor.
Very poor customer service is only comment worth stating not against a normal guy.
It’s more of a case of OCUK trying to shifting dead stock (B grade which they can’t return to manufacturer assuming it is just customer return within return window and nothing wrong with the stuff).Good on the OP for maximising what he could get out of the warranty he paid for.
OCUK went from a B-Grade 4070Ti (approx £600) to a B-Grade 4080 (approx £900) to nearly £1,100 cash. Meaning if he accepting their first offer, they would have profited by at least £500...
Profit on the original purchase, more profit on a warranty claim. I'd be praying for cards to break if I were them
It is pretty disgusting tbh.
Personally I would be inclined to deal with OEM directly if it is outside the usual 30 days or 1yr warranty period. Saves all these dealing with shady retailers.
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Soldato
This is why I never buy anything from ocuk anymore. I've had a few really poor customer service experiences with them years ago, and I've got a long memory.
Soldato
Performance the same but way less vRAM?
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Sadly, many of them just outright won't deal with end users and refer you to the retailer. Others will require you to ship the card overseas at your own expense, which is an expensive and complex process with all the customs paperwork and insurance to deal with. That's why I think you're best off buying a Gigabyte or Zotac card if you live in the UK, since both offer direct RMAs and both have a UK RMA centre (the only two that do as far as I know). Both also offer longer warranties than most, with 5 years as standard for Zotac and 4 years for Gigabyte's higher-end SKUs.
I didn't know Zotac had a UK RMA centre, Glad I picked Zotac then for mt 4070Ti.
What made me choose them over others was the 5 year warranty as it was more than the 2/3 years others where supplying