I got the same email too @Dj_Jestar a week or so ago and another one yesterday,just blocked and deleted it.
It looks like version 2 of the machine should be great, few annoyances with this first version it seems.I see that Ninja are releasing a coffee machine. Looks intriguing, but will have to wait for more reviews I think.
Hoffs got some competiton from Kier Starmer now.he's never come across as a "whining wimpy sounding guy".