Sky Fibre Optic

MagicBoy · 18 May 2015 at 23:01

My cabinet finally went live after the local council bribed OpenReach. Ordered, roll on the 2nd June.

MissChief · 19 May 2015 at 15:47

Is that a wired test? If so, could you go into the router page (192.168.0.1 username admin password sky), into the wireless, disable the wireless access point, apply the change and run the test again?

MissChief · 19 May 2015 at 18:22

Pretty much. Wireless G will struggle to match fibre speeds and the way the router works means that if a single G device connects it'll work on G only, not on N. Try changing the wireless password via cable (add a letter or number to the end), disconnect the cable, forget the network on your MacBook, reconnect with the new PW and try the test again?

ChrisD. · 19 May 2015 at 18:53

MissChief said:
Is that a wired test? If so, could you go into the router page (192.168.0.1 username admin password sky), into the wireless, disable the wireless access point, apply the change and run the test again?

It's wired and I use my own router.

tipsy · 19 May 2015 at 18:58

I find using maidenhead xilo server for a speedtest gives the best result and is most likely correct. although wireless is dire as reported already, wired for speedtests.

booyaka · 20 May 2015 at 11:16

live day for me today. Will stick my SR102 on to get started later today, then going to piggyback it on my billion 7800dxl for the great wireless coverage. Unfortunately the 7800dxl doesn't do fibre on it's own.

booyaka · 20 May 2015 at 12:43

looks like i've already switched over!

old test.

Line is connected at 71834 down and 20000 up.

All look ok?

MissChief · 20 May 2015 at 16:35

I would test on a mainland server rathe than the Isle of Man!

We have a recommendation in Sky to test from the London Namesco server.

booyaka · 20 May 2015 at 16:41

redone

XeNoN89 · 26 May 2015 at 12:05

I moved into a flat on 30th April and had Sky Broadband installed the next day on 1st May. The internet has not been working since and every time we ring Sky we get told it's an openreach problem and will be fixed in 72 hours. We have probably rang about 10 times now and still the same crap. Absolutely awful service. Is there somewhere or someone I can complain to about this?

Sparx · 26 May 2015 at 12:23

Xenon I recommend dropping MissChief a message in Trust. He may be able to help push along any OR issues, or Sky if it's their own issue.

ChrisD. · 26 May 2015 at 12:53

MissChief is a she.

Sparx · 26 May 2015 at 13:49

S2KIP said:
MissChief is a she.

Sorry but I beg to differ, as much as his username contradicts..

Haha

Jez · 26 May 2015 at 14:20

S2KIP said:
MissChief is a she.

Definitely not, he has been kind enough to send me F&F codes before

ChrisD. · 26 May 2015 at 14:24

Then I have got my wires crossed massively.

Terrier_Jimlad · 26 May 2015 at 14:27

MissChief is a bird

ChrisD. · 26 May 2015 at 14:28

I know why now, there is a MisChief on here that is female.

enigma27 · 26 May 2015 at 15:19

has anyone moved houses with Sky recently?

Due to move in aorund 3 weeks and the new place has Sky fibre available when i an currently on Sky unlimited...

Wondering if I can put it all through and upgrade to fibre while doing the house move or would I have to move the service I have currently and then upgrade once that all goes live?

Sparx · 26 May 2015 at 15:45

You can house move and Fibre upgrade at the same time.

MissChief · 26 May 2015 at 15:52

As much as my nom de plume would suggest, I am, in fact, a he. It's also true that, unaware as I was at the time of signing up, there is indeed a Mischief who is a lady.