Hi folks, looking for a bit of advice (Sorry if this gets long winded, TLDR at the bottom).
I’ve had the Sky Fibre Unlimited package (40/10) for a couple of years now and can’t fault it. My Line synced at 40/9.9 and never had a day where this speed was any different; it really has been rock solid.
Yesterday I upgraded to the Pro package, I was advised I would receive around 53/18 (I’m completely fine with the nominal speed increase to the DL, as the UL has become slightly more important in our household.)
I checked my speed around midnight last night and sure enough my speed had improved to 57000/18000, This is where my problem starts, and where I’m looking for some help.
Throughout today my download speeds have been all over the place, the vast majority of the time my speed has stayed at 40mb, but worryingly a good few times this afternoon I was barely able to get above 10mb, and for a very, very short time I was able to grab a file over Usenet at 54mb.
At no point did I imagine that upgrading would actually give us a lower internet speed.
AFAIK there is no training period on fibre, so Im pretty stumped as to what could be causing the terrible speeds (It seems to be jumping around all over the place), I’m 100% certain there is no fault at our end (We simply haven’t made any changes to anything), but if anyone has any idea what could have gone wrong with the upgrade, I’d really like to know.
TLDR
Upgraded Sky Fibre from 40/10, Now connected at 57/18 but speeds are way slower than before the upgrade.