Doofer.
If there is a fault on the line, then the repair work will have to be done by OR as they look after the infrastructure.
As for the rain thing, when the line leaves your house, does it head underground or does it head to a pole and then onto the cabinet? Sounds like there is a nasty amount of water ingress going on somewhere along the line that is really affecting you. Do any of your neighbours have issues with their telecomms or is it only you?
If there is a fault on the line, then the repair work will have to be done by OR as they look after the infrastructure.
As for the rain thing, when the line leaves your house, does it head underground or does it head to a pole and then onto the cabinet? Sounds like there is a nasty amount of water ingress going on somewhere along the line that is really affecting you. Do any of your neighbours have issues with their telecomms or is it only you?