seaviewuk said:
Forums on Avforums and Digital Spy are reporting that there is currently a supply problem with the SKY HD boxes and a lot of installs are being put back with £20 credits being dished out by SKY as compensation.
It's crap - I just got a call.
I was booked for the 23rd, but they've not got enough boxes so I'm rebooked for *** 27th at my new house (apparently). Strange as when I asked if they could change the address for the install they said 'no', and now they can...
I can see this going horribly wrong.
But yeah, I'm getting a £20 credit too.
Hav
/edit
Hmmm, now I'm totally confused. I'm moving house the day after my original install date (23rd May), and had booked the Sky home move for the 25th.
I've rung Sky to check this out - my HD install is STILL on for the 23rd, but the home move date has been changed to the 27th (from the 25th). First person I talked to at Sky said that I'll still get a 23rd May install for the HD at my current.
I've not got a credit yet, and the 2nd person I talked to (this time from the HD team) has told me that the systems were all updated this morning, and if my date still says the 23rd then I'm OK. He's asked me to call back tomorrow and check.
Apparently the delay is down to stock issues on the boxes.