*** Sky TV Cancellation & Negotiation Thread ***

How long should I expect to wait before Sky contact me about my cancellation? It's been 2 weeks now - still got another 2 weeks to go, but the other half will kill me if it does actually cancel :p
 
How long should I expect to wait before Sky contact me about my cancellation? It's been 2 weeks now - still got another 2 weeks to go, but the other half will kill me if it does actually cancel :p
If you have your marketing preferences set to no contact then legally they can't contact you. Have a search for the retentions telephone number.
 
*oops*

Thanks, I've updated my contact preferences as they were all set to off!

I'll give them a ring next week if I've not heard anything
 
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Just had the email about sky stream price increase from April, I want to leave at the end of contract anyway. Has anyone had any luck cancelling contract due to the price increase?
 
Managed to get my TV and broadband bill down from nearly £120 down to £78. First woman I spoke to was completely useless and was giving me a "deal" that was more than was I was paying now.

Asked to leave and she put me through to retentions who soon brought the bill down.
 
How long should I expect to wait before Sky contact me about my cancellation? It's been 2 weeks now - still got another 2 weeks to go, but the other half will kill me if it does actually cancel :p
I received letters and text messages a few weeks into cancellation, they still weren't as good as the new customer deals so I ended up letting it lapse.
 
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