So battery update time.
This morning I triggered a formal complaint to my installer.
Solax came back yesterday with the same nonsense where they take a limited sub set of data and say its working fine. I am not sure if its that they are deliberately attempting to mislead or if they are just not up to the logic and maths required to support the query.*
So the fortnight starts ticking today for my installer before I can escalate to MCS.
I have offered that the fortnight can be extended, I am after all only looking to fix the lacking storage position, but with the proviso that I believe what they are offering is likely to fix the issue.
Otherwise its 14 days then escalation.
In order to prove, yet again, the problem I fully discharged the batteries last night. The charge again followed exactly the same as historical, pulling around 5450w for 1.75 hours which gives a total input of around 9.5kwh.
This moved the SOC from 10% to 100%, which should in reality require somewhere around 11.5kwh, allowing 0.5kwh for Ac to DC conversion loss.
* the way they approach this is to take a partly charged position, and work out the charge added to move from say 50% to 100%. As I have explained before this works if a fully charged battery has partly discharged. It doesn't however work for a fully discharged battery.
A fully discharged battery will show the correct charge until around 80% when it will jump very quickly to 100%.
I am almost certain the issue is as
@Ron-ski has said that 1 or more cells are out of balance, and as such once those cells reach the correct voltage the whole system assumes that all cells are full.
The system does not seem to be able to correct itself, so even if it is monitoring and balancing individual cell voltages, after 6 months it has not corrected itself.
If it was possible to correct itself you would have expected by now that it would show a different gap between actual input and required input. The gap remains constant (within reasonable calculation with 5 minute data intervals)