I was just looking at setting up the email alerts / push notifications and got a bit stuck.
Went to do it on the cameras directly then realised they're on their own subnet so won't be able to get out to the SMTP server. So on the NVR I entered in SMTP settings (not Gmail!) that I know are 100% correct as I have them working elsewhere - but all I get from the Hikvision test is 'testing failed'.
Any ideas or anyone had this before? Maybe
@Scream or
@Hyburnate have seen this??
See mentions of it online but that's mainly people with 2 factor setup for Gmail and you need to then create the 'app password' for less secure apps or whatever - but that's irrelevant as I'm not using gmail SMTP
Also tried HikConnect by setting the 'platform access' in the NVR web UI and creating a hik-connect account on the website but got to the point of adding the serial number into my account and it couldn't find the NVR serial - and in platform access it is showing 'offline'.
All I really want is the email / push alerts (ideally a choice of which would be ideal if I can get both working)
Any help much appreciated!

Thanks
UPDATE: Was just trying to sort the push notifications at least... Tested the line cross detection and I can see the line go red on the PC client but it doesn't mention anything about being an event and it doesn't push anything to the phone at all (same network, internally so no port forwarding required).
The phone app toggle for alarms on that NVR is turned on and it is set to 'notify surveillance center' in the smart event settings but nothing...
Hmmm