Imagine ignoring 99.9999999999999% of non-harassing/sexist/bigoted/racist interactions to concentrate on (and therefore amplifying the importance of) the 0.00000000000001% of those interactions coming from utter morons, just so that the Studio can use that now amplified 0.00000000000001% of interactions from those morons to claim that these interactions are a big problem.
Morons/trolls will always exist, we all know that, but amplifying their actions to "some fans are saying........." despite their incredibly limited numbers, and then lumping them in with the normal interactions as if they're all the same is, by this point in "the culture wars" standard operating procedure for something that a studio is privately thinking may be a flop. It's simply them laying out the reasons that they will later claim for their suspected upcoming failure before it happens, as a "Cover Your Ass" note, and studios who are fairly confident that people will watch their shows (because they know they've made something that they know is good quality) generally don't tend to set out their stall early with "but look at the toxic fanbase............." before the viewing results are even in.
If this was the very first time we'd seen this use of "but muh toxic fanbase..........." then it'd be quite believable, but its not, its not even within the first 10 times of being used, as by now we must be approaching dozens upon dozens of failures over almost a decade which all seem to pre-emptively use the incredibly tiny number of moronic interactions (from people who would never watch the show/film anyway) as the main excuse for their low quality product failing.
In the end this will succeed or fail on the quality of the work, not the miniscule/tiny number of twitter trolls who don't watch this stuff anyway, but those trolls do become a handy "reason for failure" for those narcissists with limited critical thinking skills who never ask "but where was the new audience that we made this for who also didn't turn up to watch it" as they actively anger real fans by lumping them all in with the tiny amount of morons and blaming them all for not liking the low quality guff they've output as i its the fans that are the problem.