Supplements the debate/discussion thread

I had a problem over xmas with an order from MyProtein. It was a fairly big order which came packed in two boxes, only problem being though that they only sent one of them (scoops / tubs / water etc) but didn't send me the other one (my actual supplements).

I emailed them and too their credit a little they did send them out the next day and it arrived the day after that but I didn't actually recieve an apology from them, an explainition of why it happened and wasn't even told it had been sent out again. I took time to email them about my order being missing and no one it seems could be bothered to respond back.

I wouldn't have minded so much if I'd have had an apology and someone actually respond to my email personally, as others have said before when you have a problem with a company it's generally accepted if they respond to the issue in a good manner. I will order from them again as the quality of the products I do find to be good, the price is good as well and with any luck it won't happen again!!! Second chances and all that.
 
Deception said:
I've still got most of my new year stack left.. Trying to get through the 1kg of peanut butter!
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I have this stack as well (going to be getting two more before the MH offer runs out) but I have no idea what to do with that much peanut butter!!!

May find a recipe for protein peanut butter cookies. :D
 
I don;t understand why people moan about delivery companies, things happen :o

Just do the free delivery and wait it out
 
Delvis said:
I don;t understand why people moan about delivery companies, things happen :o

Just do the free delivery and wait it out
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Because people expect a service? You've paid for it to arrive on a certain day you should expect it. I often ask for a refund if the delivery is late. It's a service I pay for, it's something they should honour.
 
Freefaller said:
Because people expect a service? You've paid for it to arrive on a certain day you should expect it. I often ask for a refund if the delivery is late. It's a service I pay for, it's something they should honour.
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Well yes, I understand that :)

Half the reason I don't pay for extra postage most days, with any courier. Just do the free / cheap option and wait it out.

Naturally if it's late, complain and get money off the next order etc etc
 
I made the stupid choice of trying the new Orange and passion fruit Whey Isolate from MP. Its the worst thing I have ever tasted and I have 1kg of it :( such a waste of money.
 
torN said:
I made the stupid choice of trying the new Orange and passion fruit Whey Isolate from MP. Its the worst thing I have ever tasted and I have 1kg of it :( such a waste of money.
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I got a free 1kg bag of Orange Acid Whey from IronScience.. Now that tastes horrible, gives me gas after :eek:
 
myproteins products are amazing. Their customer support is awful. I had next day delivery took about 5 days. I then opted for the 3-5 days yodel and arrived in 2. Yodel kindly left is round the side of my house in the ****ing rain with no delivery note. When ever you contact myprotein they just say - its delivered...great
 
jordan282 said:
myproteins products are amazing. Their customer support is awful. I had next day delivery took about 5 days. I then opted for the 3-5 days yodel and arrived in 2. Yodel kindly left is round the side of my house in the ****ing rain with no delivery note. When ever you contact myprotein they just say - its delivered...great
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And thats MP's fault why? Yodel is ****, it has a reputation for being ****, if you pick it you should expect it to be ****.
 
My protein from mp came next day, like always, never had a problem yet, and tempted to get another tub of true whey today cos the offer is so good and I like to mix up what flavours I use.
 
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