Talkmobile

willhub · 2 Aug 2011 at 17:42

[TW]Fox;19727496 said:
I went for the deal in the end.

Just got my first bill - which includes a letter stating that my deal includes 'Unlimited Data'.

Everything went better than expected.

It won't include unlimited data in the next few weeks, apparently they're sending letters round stating that all unlimited data plans are going to 1GB.

[TW]Fox · 2 Aug 2011 at 18:03

Well for now it's clearly here in black and white. I received it today.

They only launched the unlimited offer 3 months ago?

Super Tigers · 2 Aug 2011 at 18:17

[TW]Fox;19727752 said:
Well for now it's clearly here in black and white. I received it today.

They only launched the unlimited offer 3 months ago?

Might be worth hitting the data usage very hard, then if you get a letter dropping your data limit to 1GB you have a reason to escape the contract due to changes in T & Cs.

[TW]Fox · 2 Aug 2011 at 18:23

Where has this apparently come from - I've googled and can find nothing but the announcements about the unlimited plans introduction as recently as April?

willhub · 2 Aug 2011 at 21:16

If you check the website they're all 1gb and the contract was advertised as 1gb.

On my bill that I received today, it's down as unlimited, but according to the woman at Talk Mobile on the phone, it is being changed to 1gb and from a certain date all unlimited plans will be 1gb and the charge after that is 10p per MB as on their website.

MagicUK · 2 Aug 2011 at 22:12

Well if they offer 3gb il sign up but 1gb is not enough for me.

[TW]Fox · 2 Aug 2011 at 22:35

willhub said:
If you check the website they're all 1gb and the contract was advertised as 1gb.

Indeed but it seems odd to include in the Welcome letter that its unlimited. The bill was only printed the other day.

willhub · 2 Aug 2011 at 22:43

Apparently the plans are all unlimited at the moment.

[TW]Fox · 2 Aug 2011 at 23:02

Do you have a source?

willhub · 2 Aug 2011 at 23:38

The woman at Talk Mobile. Ring em up.

loltim · 3 Aug 2011 at 00:26

So tempted by this but want to wait and see what the iphone 4s/5 is like..

Robbo · 3 Aug 2011 at 01:10

willhub said:
The woman at Talk Mobile. Ring em up.

It's most likely just some older wording that it's 'unlimited' when it actually means that it's unlimited but capped by a fair use policy (in this case, 1GB).

All the networks were doing this but they've been forced to stop now as it was a massive farce.

[TW]Fox · 3 Aug 2011 at 09:33

The terms and conditions are very clear on the meaning of unlimited. There is no 1gb cap.

willhub · 3 Aug 2011 at 11:02

It is 1GB, over 1GB and you'll get charged 10p per MB...

You may have it unlimited now, but come your next bill if you go over 1GB you'll be getting charged.

If you also look on their website:

Under 12 month, inclusive data:

Mobile Internet Data (included in tariff allowance)
Some Pay Monthly contract and SIMple tariffs include inclusive Mobile Internet Data as part of the tariff allowance.
Mobile Internet Data is subject to a limit of 500MB or 1GB as stated on your plan per monthly billing cycle, and then subject to a charge of 10p per MB thereafter.
You will be notified by text message when you are approaching your limit and advised that charging will apply if this limit is exceeded.

[TW]Fox · 3 Aug 2011 at 11:59

willhub said:
It is 1GB, over 1GB and you'll get charged 10p per MB...

It clearly states in writing with my bill that is 'Unlimited'. It is there in black and white.

You may have it unlimited now, but come your next bill if you go over 1GB you'll be getting charged.

If you also look on their website:

Direct from the terms and conditions I have, in writing:

Some Pay Monthly contracts include "Unlimited" data access as part of the tariff allowance.
There is no limit on mobile internet usage on contracts which include "Unlimited" data access.

It says quite clearly on my paperwork 'Your contract includes 400 minutes, 1000 text messages and unlimited data access'.

Do I need to scan it in?

Robbo · 3 Aug 2011 at 12:46

That makes this deal a magnificent deal then!

It's worth noting for people that the SGS2 is now under the same deal but it's £20 more upfront cost (it was £60 or more before).

willhub · 3 Aug 2011 at 13:05

[TW]Fox;19733088 said:
It clearly states in writing with my bill that is 'Unlimited'. It is there in black and white.

You may have it unlimited now, but come your next bill if you go over 1GB you'll be getting charged.

Direct from the terms and conditions I have, in writing:

It says quite clearly on my paperwork 'Your contract includes 400 minutes, 1000 text messages and unlimited data access'.

Do I need to scan it in?

Mine says that also, but I contacted Talk Mobile and the woman there confirmed all unlimited plans WILL be changing to 1GB, please ring them yourself to get confirmation, I would be interested to hear if they tell you the same thing.

MeAnBoY · 3 Aug 2011 at 14:13

Sorely sorely tempted to get the SGS2 on one of these 12 month contracts. Is there any way to increase the amount of minutes?

[TW]Fox · 3 Aug 2011 at 14:21

willhub said:
Mine says that also, but I contacted Talk Mobile and the woman there confirmed all unlimited plans WILL be changing to 1GB, please ring them yourself to get confirmation, I would be interested to hear if they tell you the same thing.

I have no reason to ring them. I have unlimited data until they inform me otherwise, in writing. It's not up to me to call them to ask about something the clearly spelled out to me in a letter yesterday.

willhub · 3 Aug 2011 at 14:25

They'll be informing you shortly.