Earlier in the thread you stated that if a BB had any problems you were confident RIM would fix it. Yet BB does suffer the same problem (See
here and
here). Yet RIM keep denying they have any problems at all and they're definitely not fixing it.
But from the comments in this thread, you'd think Apple are the company who have handled this badly. Admitting a few days after launch there was a problem, then holding a press conference a few weeks later, explaining the problem in detail and giving out free cases.